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January 2024 by AmandaQueen Splendiferous2
Excellent staff, very knowledgeable and took us right where we need to be. We found everything he needed for work and were checked out in no time. We won't shop anywhere else for boots and supplies, this place is it ? ?
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January 2024 by Juan Samaniego
I liked it a lot, I thought they were much more expensive but it's not a very good place if you like boots and clothesCowgirl
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January 2024 by Nicholas Trim
Great place.
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November 2023 by Evelyn Salgado
Great selection of clothing, accessories, boots, and hats. Now, they had two female cashiers who were gossiping instead of greeting and helping customers. There was an African American young guy who, just as we walked through the doors, he greeted us and even helped me look for a Texas cowgirl tie. He had a contagious smile, and that made us feel welcomed. I asked in the cashiers about their 50% clearance and said she was unsure. My 2 star rating was due to the poor level of service. If someone wants my business/money, they need to earn the right to get into my pocket/$. I am big on customer service! I certainly didn't buy anything. Their lack of interest deterred my shopping decisions.
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August 2023 by Christal Kurth
Employees are too busy talking to each other to help anyone. Selections are few.
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July 2023 by Bernadette Blevins
The staff were simply amazing. They took very good care of our needs. Was happy to find a dress for my niece's wedding.
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June 2023 by Willlafriu
Helpful service of all locations. Greeley to fortcollins
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June 2023 by Rodney Dean
Cool merch. Expensive. Service is ok.
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April 2023 by Ty Lopez
Customer service is terrible. Only 1 staff member actually did her job and helped me. Serena was her name, and she did a phenomenal job assisting me. All the other staff acted like I was an interruption to their day. Serena ought to be commended for her outstanding hospitality. Thank you, Serena. You would be the only reason I would ever consider going back to boot barn.
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April 2023 by Michelle Carrier
Great selection Western wear
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March 2023 by Jose Gomez
We went in wanting to buy new hats but had a hard time finding someone to help us with styles and sizes. Everyone just kept telling us "thats all we have" no effort to find out what we needed. We ended up just buying a couple of cheap hats for the guys that needed them. The hat shaper didn't seem to know what she was doing, and we ended up reshaping it back at the hotel. I love boot barn and try to visit one anywhere I go, but this one definitely has opportunities with customer service.
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February 2023 by Addie Salmon
Bryan helped me pick out the best most comfortable boots for my boyfriend and he made sure I was getting quality boots. I ended up getting el dorado boots which I love and think they are so cool, and I also got some boot cleaners and he told me how to use it properly and through me being confused he was so patient with me!
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January 2023 by Samantha Lira
I really like this boot barn, they have a variety of clothes including kids and even some infant. Staff are really friendly and helpful.
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January 2023 by Crystal Val
Went to this store 2 times and had a negative experience.First time I went I was greeted it was snowing bad and store was empty then a few customers walked in and one employee started talking to another employee complaining about how they were about to close had it not been for the people who just walked in and the customers heard her and gave her a look of confusion because they heard what she had said.Then when I went to pay that same employee was talking to the other employees explicitly about the manager and she stormed off mad to the back room I think she was upset because they weren’t aloud to close the store early due to the bad weather.All the employees that night were teenagers who really seemed to hate their job.Only 1 associate by the name of Janette was very polite and helped us check out.Second time I went 2 of the same teens were there I did an exchange went up with the new item associates clearly seemed not interested in being there helped me and I asked if I would still be able to use my coupon for the item I was exchanging since I used it for the original transaction she asked her manager which was an adult and manager seemed annoyed by the question pretend we weren’t even there and told the employee no shook her head and walked away mumbling something quietly and kept working.From now on I’ll just drive to the other boot barn which is about 45 minutes away than to go back to this store.
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January 2023 by Troy Summey
Went in today and nobody said a word to us, in 15 minutes. Walked around to find someone and 3 employees were standing around, on their phones. We left and went to another Boot Barn.
