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July 2022 by Alice Marshall
This was a great sale. Picking up was a breeze. The staff were exceptionally helpful. I purchased a large, bulky item which they helped me load.
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December 2021 by Jennifer Mongan
This is my favorite estate sale group. They are always so helpful and friendly. The team often offers to help me load up. They are always quick and efficient. They really are professionals in the estate field. I've completed many with them with zero problems.
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August 2021 by June T. Valora
Good people who are willing to do the right thing. I bought a washing machine that ended up leaking and my money was refunded on a Sunday! Thank you for your honesty!
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August 2021 by June T V.
I bought a washing machine during an online auction. After getting it out of the property, we noticed that it had oil and grease leaking from the motor area (I am not very good with exactly what it is called). When I spoke with the owner, she assured me that she would reverse the charge for this washer and sure enough! The next morning (a Sunday morning, no less), I got an email saying that this charge was credited to my account. Great, down to earth people running the auction. They are sometimes over worked, but always helpful! THANK YOU ALL FOR WHAT YOU DO.
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August 2021 by Missy T-d
Even though we had a HUGE sale with Lisa & crew a year ago, their professionalism & customer service has continued to exceed my expectations. I’m now on the buyer side vs seller side & I have to say, AAA+ rating.
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June 2021 by Jane Konzem
Unprofessional. Never answers phone, and when message left it takes days to return your call if ever. Will send text messages but they are mean, nasty and threatening. Tried to increase take on sale from 35 percent to 45 percent for no reason. Claims to research antiques but doesn’t do anything. Treats employees terrible as well. You can find ANYONE that would be better!!
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June 2021 by Terra K.
Customer service was the worst I have ever received when picking up from an estate sale. The woman was completely disorganized and kept telling us all to "stop staring at her" because we were making her nervous. What made ME nervous was the condition of the items being handed over to the winners of the lots. Numerous people mentioned broken or missing pieces due to the careless transport of the items. I had to wait in the sun for 45 minutes to retrieve my ONE item I purchased and when she snapped at me for trying to locate it on my own I mentioned the abnormally long wait. Her reply? "Yeah, you and everybody else". GROSS! Will never bid on lots from this company ever again.
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January 2021 by M T
I am so thankful for Lisa & her team. We had a ranch that we needed to liquidate in the middle of COVID. With a loaded house, multiple out buildings & more yard decor & farm equipment than you can imagine. We contacted Lisa & provided a 2 month timeline. The team showed up on time, kept us in the loop as to what the days goal was as well as the upcoming schedule. They cleaned & inventoried everything, organizing buildings better than I’ve ever seen. By the time they were done & the auction went live, we could literally look through buildings & see 70 years of life & experiences.Outside of their amazing professionalism, Lisa went above & beyond when it came to our emotional state caused by the downsizing/life change. Her humanity & compassion left us speechless. I can’t say thank you enough for the empathy that was provided.The service provided didn’t stop when the sale ended. I received a lot of feedback from friends & family that purchased items saying how personable the team was, and how they made things right when other customers took parts of lots, or they misunderstood a description. They were also allowed to buy extra things during pick up, and from what I was told, those sales all came with some conversation & memory sharing. For that, our friends and family were grateful as 70+ yrs of memories at the ranch were shared by many. Knowing that Lisa & her team listened to everyone of them came as a great blessing!If you are looking fir someone to handle the daunting task of downsizing or liquidating, and you are able to get on their calendar, I highly recommend doing so. Be reasonable with your expectations & I have no doubt the Bye Gone Estate team will exceed them.
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December 2020 by Nathan Cyr
Tried contacting this company numerous times before and after I won an auction - just spoke to Lisa WEEKS after and had to try calling NON STOP to get her to pick up - after she does, she then condescendingly tells me I MADE A MISTAKE by HER NOT CONTACTING ME about an auction i WON & PAID FOR. Very unprofessional and absolutely rude. Stay as far away as possible.
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October 2020 by Di Warner
Professional, accommodating-easy to work with, friendly staff!!
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August 2020 by Judy Mares
I can't say enough good things about Lisa Lee and her company. My husband and I decided to relocate to another state and downsize our current home. For 2 months, I worked with another company. The sale was to begin on Monday and at 4pm on Sunday, the owner texted to say she had a family emergency (which I later found out to be a lie) and couldn't do the sale. On Monday morning, I called Bye Gones in a panic and although Lisa already had 2 sales going on, she agreed to help out. She was a life saver! Lisa has integrity and she is responsive. In the short time she had to put the sale together, she did an amazing job! I would recommend her to anyone!
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October 2019 by S&B Tools
Met lisa at my father's house which is in a nice neighborhood in Greeley, she was rude and told us there wasn't enough money to be made to be worth her time. So much for bygones.
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April 2019 by Derek Headley
BEST ESTATE SALE COMPANY!!! I would highly recommend Bye Gones to anyone who needs to have an estate sale in northern Colorado. Lisa Lee, the owner of Bye Gones, and her staff were the consummate professionals...punctual, efficient, very fair, hard-working, trustworthy, ethical, respectful, and fun!
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April 2019 by Donna Dennewitz
Having an Estate Sale is not an easy endeavor. I know from my own experience of what I speak. Lisa and her Staff always do a great job. The presentation of the items to sell are always pleasantly displayed and I feel pricing is good. If you are a repeat customer, she calls you by name which I personally find very appealing. Lisa definitely knows her business!!
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April 2019 by Inez Todd
This is a very reputable company which has been in business for approximately 13 years. Items are tastefully displayed and clearly marked. Prices are very reasonable. Staff is small but very enthusiastic. I look forward to the next sale.
