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January 2024 by farah abib
Very bad employee at this locationThey are very rude.they don’t want help the customers.
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December 2023 by COOL CUZ
Nice Folks‼️
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June 2023 by Lynnell Sherrick
Not even a 1. Its now been 40 min and no one has acknowledged me sitting in the midget or childrens section of the lobby. This furniture is utterly rediculous and not practicle for an average person. Seriously could not even say hello someone will be with you as soon as we can. There is not water or coffee for anyone having to endure. Im out if here. This is unacceptable
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January 2023 by Andrea Deines
Very judgemental employees. Wouldn't cash check or take time to open an account for me. Needed an appointment to open a account? When did that start? Also couldn't count the months accurately assuming my check was expired. Very rude, didn't want to help at all. DONT WASTE YOUR TIME OR MONEY AT THIS BANK.
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January 2023 by Carmen Morales
Carlos at this location is by far the best! He saved the day. Thank you so much for your kindness!
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September 2022 by Michael D. Wulfsohn
Although I do not bank at Chase bank, I do use Chase Bank frequently for other payments. Every time I go into their bank, I am always treated with the utmost in friendliness and helpfulness. I'm sure that most people who bank with this branch are happy customers.
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May 2022 by Melissa C.
Went in to open an account, 1 other customer in the building. Everyone standing around talking amongst each other. 2 bankers did not have time to open a new basic checking account. The other customer was waiting in line for employees to finish conversation. Obviously, the customer was not important at this branch.
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April 2022 by Shane Deal
I just want to give a shout out for Chase Bank. I had a home loan with them. I sold the home earlier this year. The escrow balance check and all the final payoff paperwork were lost in the mail (my fault). Over a year later l reached out to them and with the help of a very professional banker Octavio I received a replacement check and all the paperwork so could my taxes. Very cool!
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December 2021 by Ember Nunez
Went here to open a personal account and 2 personal savings I had test negative for covid schedule my appointment online taylor "wasn't there" when clearly it goes off of schedule if Taylor wasn't there then call when Taylor calls in sick or at least an hour before my appointment bank manager was extremely rude the whole time like I was bothering her asking questions about my other accounts only reason I'm giving 2 stars because the actual banks are sweet kind people who try to help you they should probably promote him not some snotty girl will be sticking to the other chases in town
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July 2021 by Clint Johnston
Aloha!Today I had to get two Bill of Sales notarized for the sale of my car. After a little minor confusion, and absolutely no fault to her, Tara came over and helped both parties with each notarized document. She was very patient, very helpful and very efficient. She is awesome and CHASE Bank is very lucky to have her. Thank you Tara for making my selling experience such a positive one! Mahalo Nui Loa!CJ
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July 2021 by Luis Romero
they’re rude , never help , had multiple times where i’ve seen workers sitting doing nothing and it’s ridiculous and when we need help they say there nothing we can do about it makes me want to switch banks !so ridiculous
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July 2021 by Dames Benoli
Zero customer service!!
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February 2021 by Dick Riner
Wonderful employees and great service. I love Chase!
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December 2020 by teklit baire
Tellers always friendly
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February 2020 by Sophia K.
Decided to go to this branch since it was the closest one. I've never had such poor customer service at a Chase branch before. Bankers on personal calls and tellers chatting and zero customer service. Walked out after half an hour and let them know there would be an appropriate yelp review. Here it is. Will still do business with Chase but not at this branch.
