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July 2022 by Mary C.
Very nice staff, I just HATE the layout. I stopped by after dinner across the street. But I just wanted to get the shopping out of the way before I got in my car to drive back to my neighborhood.
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July 2022 by Nishant N.
When we visited Denver after breakfast we were looking to visit a local grocery store so that we can buy water,and some travel snacks. We decided to buy the grocery from king soopers. It was a clean grocery story with shelves stocked with grocery. The staff was friendly and it helped us whenever we asked any questions. They also have a good food selection which includes meat as well as seafood. The checkout process was also easy and we checked out pretty easily. Amazing grocery store for grocery shopping plus seafoods.
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April 2022 by Johnny D.
It would be one except the Murray's is pretty good. I try to be patient with staffing shortages and supply chain issues. But it sure feels like this particular store just loves having that as an excuse. When shopping produce I have to work very hard to not get in the way of their shoppers and stockers. I take my cart to another section, park it out of the way, then try to stealthfully grab items and I am sure to apologize to them for being in the way. Never enough cashiers and I also feel like I need to apologize to them for bringing more groceries to them. I try to perk them up by being friendly and thanking them, but clearly their spirit has been crushed already and it's too late. My favorite is dodging pallets with nobody working them, wondering if today is the day they will have artisan bread (they keep me guessing by only making it available 1-2x per week but it's a different day every week apparently) and I haven't cracked the algorithm. I especially loved during COVID when literally every single cashier would take your items from your shopping cart and put them in the previous person's shopping cart like it's a warehouse club in 1991. Cool that I was so cautious only to have all of my items end up in someone else's cart for the final stretch to the parking lot. My last visit was better because I didn't have to move any carts to get into a parking space and I didn't have to bring any in from the lot myself--they had 3 for customers which is 3 more than they usually have. Finally, though, I'm optimistic this store will get better. Why? There's usually 5 or 6 managers with clipboards over checking on the Clif Bars and making a plan to reset the water section. Love that. Finally, be sure to stop by the gas station on the way out where you may or may not have access to gas that day. And if not, the cool thing is they don't have anything posted. You never know until you're at the pump.
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March 2022 by Amy S.
Great super market. Shelves were loaded with lots of options, produce was fresh, deli items were fresh and varied. I'll be back
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November 2021 by Brian A.
I don't go here much now unless I'm feeling lazy and have the time on my hands. I can drive out to Tower Road, shop, and make it back in the time it takes me to drive here, shop, wait half an hour in line, and come home. There are never enough people working. Combine that with the number of items that are never in stock and it's almost a disaster. The pharmacy is friendly. The produce selection is alright, and it's better than Tower Road. That one is regularly out of stuff like fresh green beans. How?
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September 2021 by R T.
Service in the store Espectacular getting gas from a trainee and a crappy trainer refused to honor the King supers card and refused to give me a receipt for my gas I've tried to make a phone call but I was hung up on scratch this one from my list of shopping
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March 2021 by Terri H.
This is the slowest grocery checkout and pharmacy I have ever seen ! Come on management !!
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February 2021 by Elizabeth Z.
After taking the time to choose all of my groceries and place an online order for pick up, I arrived during my pick up window to be informed that my order was not yet ready and to come back two hours later. It was explained that someone tried to call me earlier, but no one left a message. Dismayed, I went home without groceries and waited two hours until I returned back to King Soopers to pick up my order. The same person who delivered the news previously came to my window to let me know that my order would not be ready until tomorrow. Furious at this point I asked to speak to a manager. The associate left me for 10 minutes without any contact so I eventually called the store and asked to speak to a manager. The manager apologized and said that someone tried to call me earlier. I replied that yes, I did in fact receive a missed call from Kroger, but no one left a message. She said that the person who called me wrote down that they left a message for me stating that my order would not be ready until tomorrow. I explained that I never received such a message and the associate who greeted me earlier told me in my order would be ready between seven and 7:30 PM this evening. I even called and spoke to another associate to ask about how I would be able to use the app later for my pick up as it appeared I had already done so. She confirmed my order would be ready between seven and 7:30 PM, told me to call upon my arrival and offered me a $10 coupon for the trouble. At no point did anyone tell me my order would not be ready until tomorrow until my second trip to the store. I am currently undergoing chemotherapy and I'm immunocompromised. It is ill advised for me for me to enter a grocery store or any public space for that matter. Regardless, I was left with little choice this evening as I refused to come back for a third time tomorrow in hopes that my order may be ready. I was out of groceries and out of patience. This store needs better management. This is not my first encounter with poor management here.
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January 2021 by Kimberly T.
Checker on line 17 at 12:30 today was rude and unprofessional. No hellos, thanks you's etc. she sat and watched me bag my own groceries on a full service line.
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January 2021 by Sandra M.
Angie is the best employee ever, I am only giving this store this rating because of her. Beyond that this location needs work . online pick up to walking over boxes, no one to bag groceries to when they do your bread is in the same bag as your can goods..
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December 2020 by Eli K.
Molly the check out manager is so rude and has no idea what she is doing. Took her team 4 people and 30 minutes to do one 20-item check-out
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September 2020 by Jennifer D.
Teresa at the money service was amazing! She was so accommodating, understanding and helpful with our first time doing a money order. She had a great attitude and was very funny! She is a great employee!!
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July 2020 by Cameron S.
I've had much better luck with grocery pickup at Sprouts as far as the quality of the produce and getting what I ordered in a timely manner. Worst of all about this King Soopers, though, is how unbelievably wasteful they are with plastic bags. For my last order, an $83 order, about 20 plastic bags were used. Some bags contained only a single item (a single 8 oz bag of rice or 8 oz bottle of broth). Every single produce item, from a single lemon to a single grapefruit, was in its own plastic produce bag. King Soopers has touted its plan to eliminate plastic bags by 2025, but it's going to be extremely wasteful with them in the meantime? I can't do pickup here because of that. Also, many of the delivery workers don't seem to have been trained in social distancing.
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July 2020 by James F.
I wrote a scathing review a couple years ago on the Quebec store near here. Here, on my last visit, I was pleasantly surprised. Employees actually engaging, saying hello, offering help. It makes such a difference when workers don't appear exhausted distracted and forlorn. I hope Kroger's continues to hire good people and treat them well.
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May 2020 by Abby S.
This is one of the nicer King Soopers in the metro Denver area. There are two locations way closer to our home, but my husband and I will take the time to go out of the way to go to this one off of MLK. That is, if we decide to do King Sooper at all. It's more spacious, the shelves are usually well-stocked. And during COVID-19 they're taking extra care to wipe down carts. Customers wearing masks wasn't too heavily enforced, but I can't imagine telling people what they can/can't do these days. Especially in a grocery store. Just stay far away from these rule-breakers, keep your face covered and wash your hands when you get home. Beyond that, it's a pretty standard grocery chain experience.
