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January 2024 by adan leos
Great service I really recommend
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October 2023 by Cadence Andromeda
honestly had such a bad experience here i switched to mint mobile immediately. poor customer service, very condescending workers who did absolutely nothing to help me, kept going to the back and speaking in spanish, overall not great ??
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July 2023 by Kathy K Frederick
THE 2 PEOPLE WHO WORK THERE WERE NOT HELPFUL AND SURPRISINGLY VERY RUDE. NEEDLESS TO I WON'T BE GOING BACK. ?
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June 2023 by Johnathan Mondragon
Great service to be honest, the staff were friendly and knowledgeable getting my phone service setup within thirty minutes! They even setup my daughters too with all of the bells and whistles lol. I'D RECOMMEND THIS ONE FOR QUICK FRIENDLY SERVICE AND ALSO RELIABLE PHONE SERVICE TO GO HAND IN HAND!!!! ?
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June 2023 by Jessica Martinez
Went in on Friday to add phone to my plan. Cc machine was messing up so they asked me to pay cash. Well the money took out of my debit card and the sisters that work at this store kept telling me manager was not there and now it’s Tuesday and manager still not in the store to resolve the problem of giving me my money back as I paid cash in store and transaction went thru on my debit card. I had to file fraudulent charges thru my bank…. These people didn’t do anything to help me and manager is NEVER in the store!!!
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September 2022 by Sonya Brunner
Fantastic service from Laura Rodriquez! Laura greeted me with a smile as soon as I entered the store. She answered all of my questions and was very professional and efficient!
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April 2022 by Jessica Perez
Bad service, both ladied very lazy and did not want to help.
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October 2021 by Ch Ga
We went in to port a number. When the service agent was having issues, she called her manager for help. Even though we had shown the agent our account, the manager refused to help and was extremely rude to her employee. When I explained to the manager that it was not the agents fault, she became really rude with me and told me to just go call customer service. I have been in this store before and have gotten bad service Everytime. Thinking it was just undertrained staff, I was willing to continue with understanding. However, after seeing the level of unprofessionalism and just blatant refusal and mistreatment of both the staff and customers, it is clear this manager does not consider customer as paying her salary but as annoyance. I really hope that the owners of the store care about their customers. Cricket has tried hard to overcome bad stereotypes and these type of people representing them just continues the bad image it has historical held.
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June 2021 by Jonathan Shreeves
I had a great experience!! Marya was very helpful with everything, also helped me to still save money! I would recommend you to join the experience
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June 2021 by Dallas Rea
Alexa was so helpful in explaining the technical difficulties in my Samsung! Very knowledgable and what a great asset of an employee and character of a person... very nice person.
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May 2021 by david borjas
I went the other day looking for a phone, laura talked to me about something called progressive leasing and helped me get the phone i wanted. Thank you laura fir the great customer service
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April 2021 by Juan Armenta
The girls are very helpful
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March 2021 by Lance Munro
The girls there are amazing and very helpful
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February 2021 by midnite stryker
Friendly service
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January 2021 by Shanna Newman
She was very patient and thourough
