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January 2024 by Jordan Needens
The pharmacy team went above and beyond to get a prescription transferred and filled on short notice! They were kind and so helpful. 10/10 experience!
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November 2023 by Brooke W.
I've never had an issue at the is pharmacy. I'm shocked by the rating so decided to add in my review. First off they aren't the cheapest, KS is, but I'd rather pay a little more for great staff and service. Granted they are understaffed sometimes but don't promise to have something done in 20mins and make you wait an hour like the KS place does. Even in the craziness they are still friendly and I have yet to have them overlook a prescription. Overall my favorite, even when they get busy and short staffed.
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September 2023 by James Weinbender
Absolutely the worst customer service and rude staff
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April 2023 by Wade F.
I have never, ever met a group of people who goes the extra mile for their patients like this crew here. Kurhjs and Nicole are not just the best pharmacists in the city; they are always willing to advise us on matters of health whether it be how to better tolerate a difficult chemo course or needing a new daily vitamin regimen. They are always here for our family and we couldn't be more pleased that this CVS team handled our family's health issues, vaccines, and prescriptions. Thank you Kurtis, Nicole, and everyone else who makes CVS so awesome.
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December 2022 by Veronica Gallant
Absolutely terrible customer service and take no accountability for not doing their job! The excuse of being understaffed is inexcusable when people put their medications in your hands and you feel the need to make it difficult at every step of the way! If I could get my medication elsewhere I would without a doubt!
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December 2022 by Rich Westagard
Medications not ready when scheduled.Short staffed most of the time.CVS use to have the best service but it has fallen to levels that are just not acceptable anymore.
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October 2022 by Jon & Danielle E (Jon)
I have used the pharmacy for 10 months now. My insurance required switching to and using CVS or I would not get anywhere near this place. Good luck having anyone EVER answer the phone.The prescription pickup line is asinine. I have always had to wait at least 15 minutes in line. If you go in to get antibiotics or something sent from the doctor that day, good luck. They do not fill scripts till you get there and get to the font of the ridiculous pickup line because "we don't know when you will be coming in and we have people waiting." They are antibiotics, am I not going to get them? And if you try to call to let them know you are coming, you can't talk to anyone because they are so understaffed or lazy that, as previously noted, they don't answer the phone.They need more or better trained staff. If your insurance let's you, go anywhere else!
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October 2022 by Harrison Keller
Prescriptions are never ready when they say they will be. They only start to fill them after you arrive to pick them up.
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October 2022 by Randal swanson
Slow. Friday at 3:00 PM and there are 10 people in line and 1 person running the front
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October 2022 by Trina
Very quick to solve my problem and efficient. Very nice also.
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October 2022 by Eve G.
Avoid this pharmacy at ALL costs. The people who work there are completely incompetent. They don't answer the phones, don't return messages and they take days to fill a simple prescription. The lack of customer service has gotten so bad I've called corporate to step-in. These are people's lives they are playing with and neglecting. Our medication can be lifesaving and for most of us it is. But, with horrendous and unprofessional care this pharmacy needs to be closed and never opened again. After trying for 2-weeks to get my rescue inhaler filled, I've taken this to the next level. This is the only CVS in our town serving a population of 100K and they can't hire more people? They can't do their job? They can't open another location? There are a million solutions here and the only fact that remains is the neglect of the community they are supposed to serve. I've given them two tries to get it right, and both were a complete mess. Walgreens all the way! Bye CVS!
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October 2022 by Melinda
the staff is so pleasant and helpful. Very helpful with transferring without any issues my husband's prescription to save us a six hour trip as we're working out of town. thank you, cvs staff!
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August 2022 by David Price
This is the best pharmacy I have worked with. The techs and pharmacists actually care about you and do everything they can to help you get what you need. I also find this better than the Loveland and Fort Collins CVS Pharmacies.
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August 2022 by Gerald Fitzgibbons
Pharmacy was closed Friday, August 5, and Saturday due to computer malfunction. Can't reach them today (Sunday) by phone. Can not find any status reports on line. I generally get good service, but closing without giving any updates is unprofessional.
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August 2022 by Steve Andersen
Pleasant staff answered my question will use as my pharmacy