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February 2024 by Brian S.
I usually have a great experience, however I used wash bay 2 today and had a couple of issues. The pullout doggie ramp was broken and I had to get some help to get it extended. The attendant said they knew it was broken but was surprised when we were able to pull it out. The lock on the door was missing a metal loop that a hook secures to and this keeps the door from swinging open. I was told they knew the part was missing and said I should put the waste basket in front of the door. Not a brilliant suggestion because that would barely keep the Door from swinging in but nothing to keep the door from swinging out. I was given a small bottle of shampoo, but it was so watered down, I needed a second bottle from my Shephard. When we were finished with the wash, my dog came down the broken ramp and went through the unsecured door and out into the store. Just another reason to have a secured door. When I rangled him back into the bay, I was unable to dry him off because the dryer hose was too short. I ended up leaving with a wet dog!!! The staff was apologetic, however they fail to fix minor issues that makes a big difference creating a very negative experience for me. Not sure why the Manger can't fix minor issues. Either he doesn't care or is too lazy. Won't be going back and if you go absolutely do not use bay#2. I won't be surprised if bay 1 and 3 crap out as well.
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November 2023 by Rebekah G.
1000% recommend coming here! First of all support local! Second the moment I walked in I loved the vibe! The owner greeted me she was super kind and sweet! The store clean and so amazingly beautiful and organized! She answered all my questions was very helpful. Even gave me a bag of dog food and digestive system pills for my dog! I was almost in tears that was the nicest thing ever! I will definitely be coming back! They gained a customer for life! Thank you so much!!
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October 2023 by Heidi Moore
Love these guys they are really awesome and kind always take my bloodhound and bully here for a bath and a dog treat so convenient ..thanks guys
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September 2023 by Jan Bangert
I have shopped at J&T Feeds for years but went in when they moved to give my dog a bath. It was a disaster. No doors on stalls, and the hose to dry them barely reached the dog standing in the bath. i waited a few months and went back in a couple of days ago and asked if they had a groomer to clip my dogs nails, he said yes and took him into a room with dog food and he came right back out and said he didnt want his nails cut and gave him back to me. Then he said just go into any stall you want. I had to ask for towels and they had put swinging shower door on the stalls but no way to close them so my dog can still get out. The hose was still very short, the hair from dogs before had not been cleaned up and the bath was very dirty with hair in it. I cleaned it the best I could. My dog had to stand in 3 inches of water as I tried to dry him in the bath tub. The little trash can was completely full of dog hair. I was bathing him before his vet visit or I would have just left. Sorry but I wont be back for a bath.
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August 2023 by Vicki B.
I found this place to be very well stocked with good things for my dogs to eat. The staff was most helpful and knowledgeable! They also have an area in the back for you to bathe your dogs if wanted! I highly recommend this place.
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July 2023 by Kara Jones
I’ve known about J&T feeds for years but only recently became a customer. I was sick of the trash that most major pet food companies manufacture for our babies, so I decided to check them out. They carry a large selection of high quality foods that you can be proud to feed your pets. They even have a good amount of local items!Their staff is kind, knowledgeable, caring, and patient - not to mention so down-to-earth. What used to be a mundane task, has turned into something I look forward to every few weeks.The customer service is unmatched, and they are so generous in their exchange/return policies. The shop is always clean and organized, and their dog washes are immaculate!They are truly an example of how a business should operate, and I will continue to be loyal to them as long as I have pets!
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July 2023 by Derek
Basic customer service is becoming rare nowadays, and great customer service is even more so. The whole crew at J & T Feeds is awesome! They are all friendly, and knowledgeable. Love supporting local businesses and it's even better when the people working there are exceptional. Special shoutout to the two young men working there. Seeing the younger generation execute solid customer service is the icing on the cake.
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July 2023 by K “Tinylady” P
The people here are very knowledgeable and friendly. They explain things about the products they sell. They have lots of different varieties of bones and goodies for both your dog and cat. We shop here all the time and we recommend it to our friends.
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July 2023 by Stefen David (GainingTraction)
J and T is great! Lots of variety of food and goods. If they dont have something for your pet, they probably have a good alternative or can order the thing you need. Penny is possibly my favorite employee. Hard worker.
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June 2023 by Susan B.
Absolutely the best pet food store, so knowledgeable with all my chihuahuas needs. If I could give more stars I would! Thank you guys!
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June 2023 by Shannon B.
They have an excellent selection of items. They are a bit pricey BUT no worse than anywhere else. The staff are very friendly and open to questions. They are aware of what they carry and can help you find items fast if they carry them.
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June 2023 by James Streit (STREETS)
Mom and pop place for pets!! These guys are not big chain. It's relaxed, helpful, affordable, and there's the coolest cat just begging to be petted
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May 2023 by David Frye
Used bathing station for first time today. Station was immaculate, you get a basket with brushes and a towel. Dryer blows a bit hard for a little dog. Employees check in on you to make sure you are doing ok, always offering to help. VERY good overall experience. I will definitely use them again.The store has the best selection of XS and S collars and harnesses in the state.
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May 2023 by B. H.
Terry, Rob, Jeff, and Connor always go above and beyond their normal duties regarding everything. I have been using her store for over 20 years and she never disappoints. They're the type of people that make sure you have all the answers before recommending any pet related products. Thanks again for all of your help, well done.
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May 2023 by Jodi “Reiven” Willison-Kosinski
These guys are great! They are not going to have everything I need anymore but what they do carry, I'm shopping there. They also carry some great animals toys and decor and accessories for us hoomans! And the prices are comparable to petsmart and better than petco! They get 10 out of 5 stars in my book. That is probably why they are so busy almost non stop.