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February 2024 by betty godina
We love Kay jewelers staff is always friendly and outgoing. Monique really gave us great service today.
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February 2024 by Dawn Fisher
Amazing knowledge and fantastic customer service, Monique is phenomenal, she’ll take care of absolutely everything!!!
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February 2024 by richie telck
This was an absolutely amazing experience. I came in with a piece of jewelry that was handed down to me from my mom with the intention of making it look a little better before I gave it this weekend. The gals there were so sweet and friendly and let me know about all the services and warranties they can help with this piece in the future and got the ring sparkling like it was brand new! I will definitely be using them for all my jewelry needs from now on!! Thank you so much!!
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December 2023 by Kati Van Sicklen
I will never do business with this location again. They are so unorganized. I requested that three rings were resized, I have them the size at the time of the request. They called to get the size again and I followed up with the ring size AGAIN. Meanwhile they were calling my husbands number and not mine.. fast forward to a few weeks later and they said they are cancelling my request because I never approved charges (which they never left a voicemail for). The customer service is AWFUL and I would not to business with them again. They were unapologetic and took no responsibility for being so unorganized.
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December 2023 by Chance Basurto
Walked in ready to buy… staff was slow to respond. One had their feet kicked up… guess that’s why the store was empty. When inquiring about earrings I was told there was zero sales. Not worth spending money when sales is not even a focus.
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December 2023 by Dustin Lamica
Monique was beyond words amazing! So helpful and knowledgeable! Will most definitely be back for a future wedding ring!!
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December 2023 by Bart Carlock
Monique was excellent help and I would suggest coming and seeing her for all your jewelry needs.
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December 2023 by Mike Krow
So helpful and such a great experience! Everytime. Thank you Kay Jewelers!
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October 2023 by Lisa
Ask for Jasmine. She’s very helpful and friendly, excellent customer service skills! The 5 stars are specifically for her.
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August 2023 by Giselle Lechuga
Went to get my rings checked and see prices on sizing. The lady with tattoos literally told me " it sucks the way you got your ring right" . I went and got a ring at a pawnshop and the lady told me that it "sucked" how I got my engagement ring. I didn't go get it sized there because the customer service I received was TERRIBLE. Then she tried saying that I got ripped off for my ring that would've costed 5k at Kay's but I got for 1700 instead someplace elsewhere. I definitely do NOT recommend this place. What sucked was her attitude towards me. Horrible customer service
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June 2023 by Monica Castro
We had an amazing experience at this location and left very happy. The staff here went above and beyond during the trade in process; highly recommend!
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June 2023 by Jason Berk
Jasmine was very helpful and curious.She was pleasant to work with.My overall experience was awesome.
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June 2023 by Katy Mossberg
Great place to take watches for batteries or repairs. Very good customer service!
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May 2023 by Ryan Bracking
The team at this location is always so nice and welcoming and knowledgeable. Thanks for what you do!!
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February 2023 by Mariana Vega
Amazing all around ! The staff here is very attentive and ready to answer any questions you may have . One gal in particular stood out to me for her patience and kindness. I had a thousand questions and she answered all of them without hesitation. Thank you ! I will return soon .
