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March 2024 by Alfredo Delgado
I recently had the experience of filing an insurance claim and taking my car to Ken Garff Collision Repair. Initially, I found the process a bit slow from the customer standpoint, and it took longer than expected to get my car back, which was frustrating. However, I now understand that the delays were not solely within the control of the Ken Garff shop. They act as intermediaries between the insurance company and other shops, which can impact the speed of repairs.After speaking with Brian French, I was impressed by his dedication to ensuring my repairs were completed satisfactorily. He went above and beyond to keep me updated on the progress of the repairs. Overall, I am very pleased with the job they have done on my car and would definitely return to the shop in the future.
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March 2024 by michael jackson
They did an awesome job on our subie
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January 2024 by Colorado Shooting Sports
I cannot say enough about the entire team but special shout out to Brian, Thad, and Marie who turned a unexpected situation into a good one. They went above and beyond taking parts of my truck before the truck was totaled. Thank you ! Anthony Navarro - New York Life.
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January 2024 by Manuel Reyes
Overall great service, timely, organized, through! Help me transition smoothly through a very difficult time and situation.
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January 2024 by Zach Caprai
Quality work, completed in a timely manner. Great team to work with!
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January 2024 by Wendy P
I was always informed with updates on car except one thing that was missing. The glass technician had to remove my toll plastic box from front window without informing me.
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December 2023 by Ron Ruby
When I dropped my vehicle off. I gave them a time frame, Brian met that time frame and my vehicle was cleaner than when i dropped it off, and full tank of gas that was unexpected. Great jobThank you
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October 2023 by Ashley Wagner
Everyone was so nice and understanding of exactly what I wanted and they delivered 100%. Definitely a dependable body shop!!Service: Body & Trim
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October 2023 by Paul Ogle
Thank you! You installed a new rear window in my F150. Great job at an affordable price!!
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September 2023 by KEVIN BURNS
I had used this business numerous times in the past when it was Spradley Barr with excellent results. This time I drive 30 minutes one way across town to get someone to look at a fender molding that needed replaced and was told everyone was in a meeting. I asked if they were open during lunch and was told they were having a meeting at the dealership then and to come back around 3:00 pm Then was told oh and an estimate is also $50 Called another shop in Fort Collins and explained the issue, sent a few pictures and said they would order the molding have it on Monday and then set up appointment to replace it. I guess meetings to discuss why business is slow is more important than having at least one person to field requests when customers show up.
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September 2023 by Kelly Cross
These guys are great. Was an Allstate recommended facility. The communication was excellent. The repairs on my hail damaged Jeep were high quality. Will use again if the need arises.Services: Painting
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September 2023 by Craig Gibbs
Great communication and my pickup looks great! ThanksServices: Painting
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July 2023 by Cassie Ferguson
Brought my 23 rouge in to get hail damage fixed, they did a fabulous job. I will be going back with my other vehicles in the near future. Before I brought it to them I asked approximately how long it would take they estimated 5 weeks and completed it within that time. Waiting for parts took 2 of those 5 weeks. As impatient as I was to get it back they didn't rush the process and made sure every detail was perfect.Services: Painting
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June 2023 by Bobbi Watson
Bad experience my son was In auto accident and they gave him estimate he had to buy parts he spent over 2k and when one part came the manager who is rude said no we can't do it but they tore the front apart without doing the job. It's sad because they just tore things without needing to. I have brought the truck there before along with other trucks to get fixed and this manager didn't want to do the truck. I won't refer anyone there again I used to talk high of them and now I had to get my truck towed out of there plus they charged me of taking parts off without talking to us. Mistake
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February 2023 by Amy Herold
Friendly. Easy to work with. Detail oriented. Reliable. Knowledgable. Took good care of us and our car. Would highly recommend!Services: Painting
