-
August 2023 by W D
Matt, Amanda, and Brooke have always been great to work with and very helpful with my insurance needs
-
March 2023 by Marah Varela
Go with a different agency. This place is a hassle and doesn’t listen at all to what you want. After speaking to a lady about a quote no matter how many times I’ve called to be removed from a different policy I never was and she still tried to get my quote under that policy I tried to be removed from. I sold my truck and even though I was paying it separately, the other person still got my refund. Frustrating
-
July 2022 by Ashley McMullen
Overall, I’m just not happy with this agency. I feel as if it’s a hassle when I call in. I double checked on teen driving programs and was told they didn’t know of any and then come to find out due to my own research that Statefarm literally sponsors the Road Ready app. Are they not up to date with company happenings or what?!On another note, I had an issue with my drive safe and save device and was told to call the 1800# and then when I did the rep asked if I spoke with the agency about it because they could have easily handled my concern so instead of the agency helping me, I was sent to customer service to wait on hold for 20 minutes. Poor customer service in my opinion.
-
November 2021 by Celynn McManus
My husband and I have been with Matt Chafin State Farm for many years and will be for many more! We have always been treated respectfully and fairly. Matt and his assistants are responsive, helpful, kind and thorough. Their customer service and attention to their clients is second to none and we could not be happier!
-
November 2021 by Dusty Bell
Matt’s office is very easy to work with and always takes care of our needs!
-
November 2021 by Angela McLean
Excellent service and knowledgeable.
-
July 2021 by Amy Jennings
Matt and his staff are so easy to work with. They are professional and responsive and go above and beyond - making insurance seem easy. We've had our insurance with Matt for over 15 years - trusting his qualified expertise. We highly recommend him!
-
July 2021 by William Powell
Matt has been a wonderful agent for years!! I first started with State Farm back in Illinois and was a third generation with the same agent. When I moved to Colorado it was a stressful task to find a new agent and I did but until they retired. Then I found Matt. He’s the absolute best. Everyone in his office is great and a pleasure to work with. I know how grown kids and am starting my second generation with Matt. I live in Highlands Ranch but still keep Matt in Greeley just because of the quality.
-
July 2021 by Rebecca Moreau
Very knowledgeable and polite staff. They are always super quick to respond and help with anything I've ever needed.
-
January 2020 by Dee Buettner
Always have the info I need
-
November 2019 by Kelsi Craig
Catina is super helpful. I went in and needed a quote for a new car and she was right on it! Very friendly and easy to work with. Punctual and effective. I would recommend Catina and the team there to help anyone with their insurance needs!
-
November 2019 by Devin Huerter
My insurance payments used to be super high, but after talking to the people at Matt Chaffin's office I was able to save a ridiculous amount of money! Not only is Matt a super nice and charismatic guy, but his staff is so nice and helpful! Most places you talk to about insurance make it feel like you are bothering them, not the case here, Catina did all of my paperwork, and she was wonderful! Very helpful, and it felt like she was doing it to actually help me find the best insurance for what I needed! It is really nice to go from an insurance company that I really had no connection with, other than a customer service phone number, to one that is local, and knows my name! If I ever need anything, or have a question about my policy, i can just walk in the door, and i know i will be not only helped, but treated with a level or respect that you just dont get from any other insurance agency i have ever been with. 100% reccomend talking to these wonderful people on Matt's team!
