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August 2023 by John Wiedorn
Very knowledgeable, very good service at a fair price.
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October 2022 by Lyndsey Burmeister
I have stopped into Mitchell's twice, both times in a frantic pace and needing help urgently. Both Kalie and Pete have been so patient and calming to work with, accommodating my pace, answering questions quickly, and offering to place orders rapidly. Thanks guys!
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January 2022 by Kay
Beautiful flooring! I went in to pick out my flooring and it was almost impossible because it's all so beautiful! Thankfully, the guy who stayed late even after closing time, was able to belp me pick one that I love! It's like he could read my mind.! Great pricing helpful and quality product!
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October 2021 by Debby Milinazzo
We went into this business looking to purchase carpet. Pete was very nice. We picked some carpet sample and we set up a time for him to come out and give us an estimate. He came and measured and said he would e mail us a quote. We never heard from him A few weeks later I called and left a message. No one ever got back to us. I guess this place wasn’t interested in doing business. Very disappointed!
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August 2021 by Sherry Bennett
To expensive
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October 2020 by Ryan R
Was told in showroom what I ordered was available. Then week later was told it wasn’t. No one will call and let u know when they are installing. You have to just move all your furniture and cross your fingers they show up. No one has a bed our classroom for three is in boxes. Don’t try to call them they will never answer. I have talked with three friends who have had the same experience. Kali’s response to my frustration with their customer service was, “ It was just the ball got dropped with your order. If we treated everyone like this we wouldn’t be in business.” And FYI the bill she gives you in showroom isn’t the bill she will end up billing you.
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June 2020 by Brianna Chavez
This place is a hidden gem. If you have ever tried to get flooring help in Lowes or Home Depot, you know the pain of just trying to get someone to talk to. Once you do get someone, you are lucky if they know anything about floors. Mitchell's is fantastic and has excellent customer service. They do not carry cheap materials, everything is nice. This is a mom and pop shop and I highly recommend it.
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March 2020 by Nicole Asbury
Shopping here you truly feel like a valued customer. We have gotten carpet and laminate here and not only do our floors look stunning but they hold up to the daily wear and tear of two German Shepard’s! You get great value for your money and all of the staff is amazing.
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July 2019 by Di Narum
Excellent service. Very knowledgeable!
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July 2018 by John Guerin
Tried to do business locally. Waited at scheduled appointment time for estimate but no show. Called business and was told they forgot.. Don't complain about loss of business to big box stores when you lack business basics..
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July 2018 by Gary Witte
Good service and great prices.
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July 2016 by jennifer moen
I have a beautiful oak floor that this company stands behind. All of my concerns were addressed and a few minor repairs were made before full payment was expected. Thank you!
