PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for a wide range of pets including dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs and hamsters. Customers can shop online and pick up their items at local stores within two hours. Many locations also provide services such as dog training, grooming, pet boarding, Doggie Day Camp, and adoption. The staff is appreciated for their kindness and patience, especially when handling anxious pets. For example, a customer praised an employee for making their dog feel comfortable and doing an excellent grooming job. However, some customers have expressed dissatisfaction with certain product selections and prices. The mealworm selection was described as disappointing, with fewer worms than expected. Reptile food prices are considered high by some, though others note that reptile feeders are cheaper than at other stores like Petco. The store's fish selection was mentioned as less extensive compared to Petco, but its tanks are cleaner. Overall, PetSmart is known for having a wide variety of pet supplies and regularly offers sales, making it a convenient place to find what pet owners need, despite some concerns about prices and selection in certain areas.
