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November 2023 by Thomas Gourdon
Extremely professional, super helpful and very nice! Kylee and Guillermo were the ones to help me get my plan set up. They were super patient and answered all my questions. 100/10 would recommend this specific location!
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November 2023 by Ruth Rogge
Ryan was fantastic in the Greeley office and I recommend this T-Mobile store to anybody great service and very knowledgeable
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November 2023 by Que Series
Went there to ask a question and there was a guy that was texting on his phone and ignoring us we are customers I wouldn’t recommend coming here because they don’t care about customers
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August 2023 by Robert Mason
What another T-Mobile store needs to really mess with you on an account that has insurance on their phone. They would not take my phone back....though I have insurance on it and manufacturers warranty..... which if they put your Sim card in the new phone, they will not honor the old phone? Why are we paying for insurance on a broken phone? Read this and think twice!!
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July 2023 by Scott Wesley
Helped with a billing problem. Kind and knowledgeable. Not too busy.
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May 2023 by Josh Street
Amazing experience here at this location, Guillermo was very helpful and informative
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May 2023 by tania quintana
disgusting person who served me ? I definitely do not recommend this place at all for people as despotic as the one who touched me ?
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March 2023 by ray rios
I went in for a warranty exchange and Ryan L. Helped me out a lot! Great customer service and very friendly. If you're Ryan's supervisor and you're reading this, he deserves a raise. Robyn (I think that's how she might have spelled it) was amazing and also deserves a raise.
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September 2022 by Johnathon Morris
They were exceptional with assisting me on questions with billing and helping to prepare for upgrades on my devices. Very good at presenting alternative options and models to consider to help and save money
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September 2022 by Mike Carlson
This location is the worst! I have been a loyal business customer for 20 years and after the way I was treated by an employee has me looking for new provider. The employee was rude, aggressive and argumentative. Refused to provide name or name of manager, walked off.
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August 2022 by Justin Van Horn
Three hours at the store only to be given the classic bait and switch while at the Greeley Stampede booth. Absolute disaster. Will not consider T-Mobile or this location ever again.
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June 2022 by Mary Buhr
We had been a Verizon customer for approx 25 years when we were in our trucking business. We wish we would have switched earlier. T mobile is going to save us so much money! We stopped at said Verizon store and for same service and 2 new phones would have been $186 at Verizon and was only $105 a month at T mobile and we are getting so much more data, too, and we got the newest phones we can! I can’t remember our guys name but he was excellent (maybe Dominick). He was very pleasant and very knowledgeable about their products. Very nice appearance in the store, all the reps working seemed very nice too. Took awhile to transfer our service over, but our rep waited patiently and visited with us, was all in all a very good experience. My husband just commented a minute ago what a great deal we got so glad we ventured out yesterday afternoon.
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December 2021 by Michelle Balint
Josh is FANTASTIC. Our family of 5 needed a better and cheaper option. Josh took over three hours to sit down with us, go over our current plan with Sprint, and give us options from T-Mobile. We will save over $230.00 per month in our new T-Mobile plan with unlimited everything! He was patient, and kind and so very good to my grandparents who are 90. I mean. He was awesome with them. He gets 6 out of 5 stars⭐️ ⭐️⭐️⭐️⭐️⭐️
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May 2021 by Roscoe P.
Never in my life have I met a more condescending sales person. He was rude, lacked knowledge and is a disgrace to another wise good mobile carrier. I highly recommend visiting another T Mobile store.
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March 2021 by Benjamin Roggensack
My wife and I had an excellent experience at this T-Mobile location! The two mobile experts on shift, Pedro and Maria demonstrated superb customer service and were a delight to work with! I definitely plan to visit this store in the future for any of my families mobile needs.[Update]Man, this T-Mobile store really has some great employees! I have to give an additional shout out to Gabrielle, who was so patient, attentive, and steadfast in resolving the issues we were experiencing with getting some phone numbers transferred. Keep up the great work!
