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November 2023 by Ken W.
Thank you for your service and expertise. We purchased a new dryer from Lynette, who took extraordinary time answering questions. I am currently drying my first load of laundry in the new dryer. Lynette, thank you for all of your help.Juan and his coworker arrived exactly when they said they would, were very professional and quick. Thank you both for making the delivery experience so positive. I did attempt to utilize the Home Depot Survey site...to express our gratitude for all the Home Depot employees who created a positive experience. The survey site is the only experience with Home Depot that is less than user friendly.To all the humans, Thank you.
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November 2023 by Jeraldo Whitson
Supposed to have been 367$ for 1 day they pulled $3000 out of my account and they are telling me it will be a week before I get my money back. So unless you have 3k to park for a week RUN.
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November 2023 by Crystal Curran
Supposed to have been 367$ for 1 day they pulled $3000 out of my account and they are telling me it will be a week before I get my money back. So unless you have 3k to park for a week RUN.
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September 2023 by Peyten G.
Always clean and employees are very helpful! We get just about everything there for all of our home improvement projects!
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August 2023 by Makenna Maupin
People are knowledgeable and kind!
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July 2023 by Todd B.
Went to Home Depot to pick up supplies for fence. Got all my pickets picked out and asked the gentleman if they could bring me some better 4x4 sorry to say but they took too long getting the 4 x 4's over there. I just left my cart and got out of the store. They need to do some improvements on cleaning the areas up as well.
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March 2023 by Abdon H.
The home depot in Greeley has almost everything I need. Hours are great and they even have food outside, sometimes. It's a great place but the customer service is not very great. No one comes to help you, if you page someone to help, it'll take then 30 minutes just to come. There are some really good employees but the bad ones are more in numbers and overpowers the good ones. I will keep going but whenever I'm in Loveland or Fort Collins, I would prefer going to the home depot out there.
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May 2022 by Nomad Kells
40 minute hold time, to listen to the automated system tell me pricing and availability is online, but if it was, it wouldn't specifically say call the store......absolute waste of time! Amazon delivers faster, local tool rental companies are nicer......avoid this Home Depot and their online pickup option......it's pathetic!
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January 2022 by Abree K.
I went in the other day looking for some electrical wire. Trying to find help is ridiculous and a joke. The so called electrical guy had no idea what I was talking about or looking for even though I showed him a pictures that are on the home depot website and still he had no idea what it was. You need to get people in there that have alittle idea of what there department is about.
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August 2021 by Alicia F.
In store review, worse worst store ever for being able to get the parts that I need and to get the help that I need I've been waiting around for like 45 minutes because they supposedly called somebody and I still have yet to see somebody from the power tools department overheard help me. I do not recommend this place for anybody who really really wants to get proper help with their stuff. If I don't get help in the next 5 minutes I will probably leave because I'm tired of waiting around for them to get off their butt stop watching everybody on camera and actually do their job.
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June 2020 by Garry Craven
In their quest for social distancing they've shoved everybody down to one register how smart is that
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June 2020 by Barbara H.
I placed an order online last night. Everything showed in stock. Called this morning because I never received notification that it was ready for pick up and the lady told me to come in and they would just pull the order because it wasn't ready yet. I sent my daughter to pick it up curbside and a CSR came out and said the swamp cooler was sold this morning and if I wanted the pressure washer I ordered I would have to go inside to get a refund on the swamp cooler first. The whole reason of ordering online is to not have to go into the store. Needless to say I canceled the whole $1300 order and went to Lowe's. I even called Home Depot to speak to a manager and was on hold for 25 minutes and they refused to speak to me. Very bad customer service! I will go to Lowe's from now on.
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May 2020 by Liam T.
While some of the employees are trying, for the most part the service is poor. I waited almost an hour for a phoned in order pick up. (Home Depot texted me that the order was ready.) When they finally brought the order out there were products missing and others were the wrong sizes. The employee said they would be right back with the correct products. I waited another half an hour and no one came out so I called in from the parking lot. Evidently they had forgotten all about me. In addition most of the products are now made in china and are junk. We do not support China due to the severe human rights violations and try to buy US made products. Not much luck there.
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May 2020 by Sharon E Lutz
supper impressed with the way the store is handling the pandimic. thank you for keeping staff and customers safe.
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December 2019 by Christina Lauderdale
We bought 4 appliances from this store and had a gas line ran for the new range. They charged us $100 to have the plumber come out and give us an estimate. After they charged us, I had to call 3 times to even get on the plumbers schedule. So our appliances came before the gas line was ran so we couldn’t have the range installed even though we paid for that service too. Then they forgot the plug for the range that we purchased and tried to tell us it would take 7 days for someone to get back out here. Now, we are currently evacuating our house for the 2nd time (with our small children) because their plumber messed everything up TWICE and has caused gas leaks. After spending $6000+ and dealing with all this, Home Depot does not care. They’ve offered no compensation or even help in getting this leak taken care of.
