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March 2024 by David Perez
They lead me to the place I needed to go to pick up my package.
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March 2024 by Buck B
Your automated system sucks. I’ll ship with FedEx. Thanks.
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March 2024 by Tania Gonzalez
Unhelpful people. They see you standing there for assistance and just walk by you like they don’t work there even after ringing for service.
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February 2024 by William Opdyke
Tired of every time I order something it comes via USP, it gets delivered to the wrong address because apparently they can’t hire people that can read address on the houses. Get it together.
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December 2023 by Josh Reynolds
Counter staff is always pleasant and helpful. Being a bit understaffed, they are all multi-tasking constantly, but still don't fail to bring a smile while they help you.
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December 2023 by mike dwyer
My package wasn't delivered and when you try to contact them you are unable to contact an agent for help and the site couldn't even find my package. Very poor service
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December 2023 by Jeremy Sims
Are you going to be open today? Showed up yesterday and you were closed at 5pm because of short staffing. You have a package we need to collect.
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October 2023 by ross stableford
Horrid service. Important delivery scheduled today, never came. But tracking shows it as "delivered," says they "met customer." I was here all day, have motion detector doorbell on drive and porch.No one was here. No live support available to help.
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September 2023 by Kristian Page
They don't even knock or anything and just leave notes so you have to go get it yourself. We work from home AND have a ring camera and can see no one even tried to make the delivery. We've been told for 3 days they would call us before delivering but no call or anything.
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June 2023 by Jaime Davis
It's ok... They kinda leave packages everywhere like on random counters or on the ground. It takes a while for them to find the packages because they are all over the place.
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June 2023 by Belinda Davis
Worst Customer Service. This location is awful. They opened late. Customer Service Rep Charlotte is rude as hell. No communication. I mailed 6 boxes to Texas and not once did she tell me the price of the package. I asked if the scale reader wasnt working as it didn't display anything. In a very stern voice she said the scale was working. When I pointed to reader she said it has never worked. Then don't you think it should be fixed or let us know the weight? When I asked her if she was mailing the packages the cheapest way she there is only one way to mail them. Watched her be very rude to the 2 customers in front of me also. It's loud in there from the fans and sorry if we can't hear you but that doesn't excuse you from being rude. If you don't like your job then find another one. And learn to dress. We don't need to see your tat on your breast. People wonder why the world is going to hell. Employers are putting up with so much trash and disrespect from their employees. I spent over 200 to ship these. You would think I could have friendly service.
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April 2023 by Joseph Martinez
No issues, just look for the UPS sign and it's right through the door.
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March 2023 by Sharif Mahmud
Don't remember the name of young guy who helped find my package. But he saved the day as the driver casually left a note without even checking if I was there in the apt. I went to this UPS office Friday evening to find the whereabouts of my package. I had a trip planned out of state for 8 days. Had I not found the package, it'd have gone back to shipper, causing further troubles. Anyway that person helped immensely.
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December 2022 by Tori Geist
This place was a nightmare to deal with. Even after showing them a confirmation email saying that my package was at this facility waiting for pick up, they insisted that it wasn't there and they couldn't help me. First I was told that the scans stopped in California and then a few minutes later the story changed to say that it was last scanned in Denver but definitely never in Greeley. This was an almost $500 package that they just admitted got lost somehow but yet wanted to do absolutely nothing to help me find. They acted like it was no big thing but I suppose it wasn't to them since it wasn't THEIR money and THEIR child's Christmas gift.
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November 2022 by Adam Dickinson
Package was not delivered but they say it is. Check the proof of delivery address and it just says my city and state. But hey it was last seen at your facility so where’s my package actually at cause it’s not at “front door”
