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March 2024 by Teresa Acosta
The staff are fantastic, pleasant and very helpful ! I had documents printed and notarized and the young lady that assisted me was so professional and very helpful !
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March 2024 by Nicole Chavez
If there’s something bad I could say about this store it would only be the other customers that come in that are rude to these hard working employees, with that being said I came in very exhausted from my long day of work.. the manager Abbie was so sweet and very professional helping me ship clothes to my daughter in Denver. Thank you UPS Store, keep up the hard work and you will bring more wonderful people to do business with you all!! Very satisfied
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March 2024 by Allie
Super super fast service despite busiest time of day 5:30 PM on a Monday. Line was to the door and I was upfront returning my items within 2 to 3 minutes. Shannon and Diana were super nice, helpful, upbeat, and cheerful. Patient was phenomenal despite my numerous returns that ended up needing a different box in order to ship properly. Recommend! Great customer service.
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March 2024 by Amy Fiedler
My daughter 16 today…. Was trying to politely ship something out. The lady who I will call a manager and get her name, was aggressive lacking compassion of my daughter’s uncertainty and situation. She is young person, taking action to perform as ann an adult and interact in this world. Disappointing such a sour experience. RUDE!!Appreciate response. I was the older woman with her, I had front row perspective.
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March 2024 by Michael Buck
Dropped several large boxes and Daniele was outstanding and very helpful. Excellent customer service.
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March 2024 by Abigail C
Wish I could give more than 5 stars ? Such kind staff and very clean store!
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February 2024 by K. Garcia
Awesome UPS store with great customer service! The young woman Dianna answered all my questioned and helped me process my shipments worry free!
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February 2024 by Rebekha Moody
I had an amazing experience with this UPS store. The customer service was outstanding. I was very pleased with the service I received from Diana she went above and beyond to help me.
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February 2024 by Kaci V
Shannon, the person who helped me was incredible. She went out of her way to help me resolve an issue that took several failed attempts on my end. I can't thank her enough. She reduced my stress level immensely. Thank you, Shannon!
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February 2024 by Christina Wiles
Whatever scent is being sprayed in the store is overpowering and nauseating. I mentioned it to an employee and they said it had been brought to the manager’s attention. Obviously the manager knows about it and ignores customer complaints. I feel so bad for the employees that have to work in there all day. I’d be sick and have a raging headache if I had to work there. If you’re sensitive to strong artificial scents, do not go in this store.
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January 2024 by Debbie Ritter
Friendly and helpful staff
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January 2024 by Terri Bucklen
I’ve always received great service and have never been treated rudely.
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January 2024 by Debra Falasco
I don't do a lot of returns - like maybe two in the last five years. I had been to this store before and it was fine. However, I did a return there this week of a large vacuum in a tall, upright box. I waited in line and it moved quickly. When it was my turn, I moved up and placed the large item on the scale because it wouldn't actually fit anywhere else in the space provided. The young worker didn't speak to me at all. Didn't greet me or ask what I needed. She just glanced at the vacuum and then at me with a rude expression on her face and her eyebrows raised. I said, "it's a return drop off." She rudely replied, "Well, it's not like I can see it up there," and lifted it down to her side of the counter. I had to bite my tongue because it's not like I can levitate it over the counter to her either. Such rudeness. No customer service. No greeting. No smiles. I'm sure they were busy, but it's not an excuse to be rude to customers. There are other UPS drop offs. I will be using one of those in the future.
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January 2024 by Savannah Van Auken
Kind, helpful, and expirenced staff for the holiday rush. They all deserve a holiday bonus.
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December 2023 by Sean R
Always fast, always friendly.
