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February 2024 by Eloy L.
There's a girl has a really cool but complicated name but she goes by vidI? Vide? she was super patient with me. I'm not smart or good with phones so she answered and walked me through. Very respectful and nice, I think someone should GIVE YHAT WOMAN A RAISE!
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December 2023 by Dallas Aldridge
Very good customer service
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November 2023 by A Google User
I have no idea what's going on with Verizon but I have had the absolute worst experience of my life, I set up 3 new lines only to have my order declined with no notice, 2 stores and 5 phone calls later I'm making this review, I have been hung up on told I'm wasting my time, don't call back, and brushed aside by customer service, in store i had the 2 ladies argue with me about the pin i set up saying I'm wrong etc, customer service had no problem finding my account with all of the info I provided to Beatrice and her manager at the Greeley mall stor. I was met with attitude and no concern about repairing my order, told me they can't do anything, and contunued ti insist i was wrong when other service members had no problem. As I type this she is boing nasty with another Verizon rep over the phone assisting her in her sale of another account she is completely unprofessional and honestly makes me not want service with Verizon. I am very dissatisfied, have no phone still 3 days after setting up my account.
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September 2023 by Julia Lanham
Brandon and Omar were equally fantastic! They were both so knowledgeable, which helped me make the decision to purchase a new phone. Brandon and Omar have 5 star personalities. They made our time at this location very enjoyable.
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September 2023 by Morgan Deschamps
Went to the Greeley Mall location in CO. We worked with Bietriz, and I can’t say enough good things. We had many many many (5 hours worth) of bumps in the road to no fault of her, and she stayed with us to work everything out and smooth it over. She made sure we were taken care of & went above and beyond. For how we were treated tonight, I will not go to any other Verizon location. You rock girl and deserve the biggest raise and bottle of wine!! Thank you so much.
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September 2023 by Candie Olin
He was very knowledgeable and kept a conversation going the whole time made it fun to be there
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August 2023 by Angie Short
I was looking for a new screen protector for my Android S21 and they didn't have any. Since it's almost 2 years old I guess they think you need to get a new phone instead of getting a screensaver for your old one.
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June 2023 by Jennifer
I am very thankful that Omar was there to help. He has so much patience with customers and co-workers alike! He even stayed late to make sure that I had phone service. Thanks to his knowledge and persistence, he really made what could have been a bad experience much easier to deal with.
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June 2023 by Jennifer Firstner
I am very thankful that Omar was there to help. He has so much patience with customers and co-workers alike! He even stayed late to make sure that I had phone service. Thanks to his knowledge and persistence, he really made what could have been a bad experience much easier to deal with.
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June 2023 by Elaine Winick
Willow is awesome! She got me the phone and accessories that I needed.
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April 2023 by mara watkins
Willow and Omar were very helpful when doing a trade in on a phone I didn't like. It was a difficult process but they made it a lot easier!
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March 2023 by Zebulon Hirsch
The sales rep willow was by far the best sales rep I have ever dealt with. Definitely wish there were more people as knowledgeable and people friendly as she was . Definitely knew her stuff and I'd rate it more stars if I could.
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March 2023 by Leonel Acuna
Laura and Williow are the best!They are very patient, kind, and make the buying experience fun and informative. Highly recommend this store at the Greeley Mall!
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March 2023 by Wendell Williams
Worked really hard to fix my issues with an old phone. Gave great service in getting my new one set up.
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January 2023 by Patty Lloyd
Highly Recommend, Trey helped us with our needs and I will be going to him every time
