Been renting here for years and never have a problem.
March 2019
Tom was the one who assisted me and he was very professional & courteous; I was renting a truck early in the morning & in a rush but he was just calm. 16 foot truck was what they had instead of the 20 I needed. Next size was 26 or so.
December 2018
No truck available despite having a reservation. Slightly inconvenient