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December 2023 by Eddie Gallegos
I had rented a studio apartment about 5 years ago. One day I got a letter from the old landlord saying that I needed to move because I didn't have a new lease. Turns out that I had a new landlord but never new that. I had gotten the phone number from the old landlord for the new landlords. Well I thought I had a new lease because I was paying my rent money until December 6th I get a letter from I guess the old landlord saying that I needed to get out before the 31st of December. I called both landlords and they said that I need to talk with each other about a new lease. I have had my brother move in with me because of his Parkinson and the fact that he lost his wife in May. We both have called both landlords to see about a new lease. This has been going on since December 6th without any response from anyone. They are very bad with communication and they have bad management.
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November 2023 by Ivy Biswas
I called Joy on the verge of a meltdown because I was having issues with a big box property management company that failed to rent my unit for three months and they only advice they had was to keep lowering the price, even though it was priced significantly under-market and they had multiple applicants fall through.I had tried plenty of other larger outfits, but they all seemed the same- hidden fees, getting transferred to multiple contacts throughout the process, gouging tenants. I felt like I was treated as a bunch of dollar signs instead of a human being.When I first spoke with Joy, I was immediately put at ease that a lot of property management companies have become shady by up charging owners and tenants for work that should just be considered the cost of doing business, but she does not do any of that. Her goal is to find a good tenant at a fair price and be upfront about her costs. It was so refreshing.I am so happy to have signed with her and know she will get my unit rented out in no time by being honest and upfront. I live 1,500 miles away in a town that isn't easy to travel out of and I can be at ease knowing that she will be taking care of my place in my absence with no surprises.
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November 2023 by Walé
Joy and the owner of the pinnacle Ranch condo they manage refuses to give us the rest of our security deposit and claims that giving us less that $200 dollars out of the full $1295 is our deposit back. We lived there for 7 years and it appears this scamming, non ethical company made up repairs for damages that were not existent to renovate the condo and raise the price. Be very wary with them as you can end up in this similar situation.
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October 2023 by Rochelle King
I've worked with Joy and her team several times over the past 8 years. She's assisted me with buying and selling my homes and has always been there for random questions that come up. Her knowledge of the industry is top notch and I wouldn't work with anyone else. I look forward to using her as a property manager in the future.
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October 2023 by Guy S
I was having trouble renting one of my properties in the Denver metro area when I was recommended to Long Realty. I was very surprised how quickly my phone call was returned and the level of professionalism that I received. I have two other properties that I will be giving them to handle so I can enjoy my retirement, Thank you.
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October 2023 by Walid B
Joy and the owner of the pinnacle Ranch condo they manage refuses to give us the rest of our security deposit and claims that giving us less that $200 dollars out of the full $1295 is our deposit back. We lived there for 7 years and it appears this scamming, non ethical company made up repairs for damages that were not existent to renovate the condo and raise the price. Be very wary with them as you can end up in this similar situation.
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September 2023 by Walid Benyoucef
Joy and the owner of the condo at Pinnacle Ranch are conniving scammers with no integrity or any respectable values dealing with good tenants. We lived at their property for almost 7 years and left it in great condition with normal wear and tear after all those years living there. Not only did she take months to give us the deposit but took 90% of the security deposit. They clearly wanted a money grab to renovate the condo for the next tenant and falsely stated that there were damages and up-charged on all of them. Think twice about dealing with this company because it becomes a huge headache when you move out and the lack of communication and professionalism from Joy leads to the worst rental experience.
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February 2023 by Mikie Lightning
Joy is one of the rudest inconsiderate people I have ever met she lies to get you to move in and once you are in then she does everything in her power to make you feel uncomfortable and want to break your lease to get out.
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April 2022 by crystal hosey
Let me start off by saying how AMAZING Joy is! I’m a property owner and she manages all of my places. I don’t even live in the state. Great communication skills & professionalism; I couldn’t be more happier. If you’re looking for someone to manage/sell look no further.
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April 2022 by Annessa Young
I’m a property owner in the Denver area and I am so pleased with Long Realty and Property Management. They are very professional and provide timely responses when necessary. If you’re looking for a management/Realty company I highly recommend.
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June 2021 by Joy
I used Long Realty & Property to rent out my home. I moved out of Colorado and needed this exchange to be done for me.I couldn't be happier. Joy was very professional and got things done in a timely manner. The company has great vendors, Joy helped me get my landscaping done and windows cleaned before my renters moved in, which was a huge stress off my shoulders.(And I thought it was neat we shared the same first name).My house has been rented through the company for about 5 mos now and everything has been going very smoothly. I'm getting my rent on time and my tenets are happy. It feels good being miles away knowing my Property has been left in good hands. If I decide to sell my home down the line, I will definitely be using this company. Thank you Long Realty!
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April 2021 by Oktobre
Renting a property through them and have never had so much ease with getting accepted and into a property. Very professional and pleased to have found this realty management company.
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April 2021 by Nataliya Corrigan
Best place for property management! Used their services for many years! Thank you!
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June 2020 by xavier johnson
Best property manager by far! The owner and her staff are well organized, an very professional.
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June 2020 by Breana Ridley
Great property management !!! Highly recommend.
