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February 2024 by John S.
received prompt service and great advice and the price was great. manager was very friendly. courteous. tanzanite ring
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January 2024 by Barb Dryer
My husband purchased a lovely diamond tennis bracelet for me for Christmas. Although the bracelet was stunning I needed to make an exchange for a similar bracelet. Inez, the assistant manager at the Greenwood Village location, was an absolute joy when we came in to make our exchange. She could not have been more helpful or more pleasant. She was genuinely interested in my concerns and helped us to find just the right item. It's so wonderful to find a business that still values customer service. When we are ready to make another jewelry purchase, we will definitely return to the Jewelry Exchange and will specifically ask for Inez to be our saleslady! Thank you Inez!
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January 2024 by Scott Eddy
I've been going to the jewelry exchange for years. They're just awesome, they always have the best selection no pressure and they give me the best service without me having the price shop because they always give me the lowest price. Inez and Miriam are so knowledgeable and awesome they just always make it a breeze to find not only the best setting but they help me find the perfect loose diamond for my soon-to-be fiance. I know she's going to be more than pleased with what I picked out. They've taught all my daughters the three C's over the years and we always leave happy and I always feel like I got the best value. They are truly a sublime experience can't recommend them enough!
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January 2024 by LeChara Gregory
Inez made my experience the best, told her what we were looking for and not only did she find it, she delivered a slew of beautiful options of rings to choose from. And from the moment we pick it had me sized up quickly and ready to go in under 30 minutes. It was a wonderful experience and I would highly recommend everyone to visit you will not be disappointed. Excellent customer service ?
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January 2024 by Irane Sharp
Inez is an amazing employee! She helped me find some great deals. I would recommend her to anyone who comes in! Thank you again!
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January 2024 by aaron scott
Purchased a ring online and received a confirmation email about my purchase. Emailed a few days later to get an update. No response, 4 emails later still no response. When I finally was able to reach a customer service person live, I was told order was still in processing and had no idea when it would ship. I didn't think it would take 6 days to process an in stock order. Was informed there were other factors that could slow down the process, ring sizing, custom orders, etc. Well nothing custom and it was a size 7 which is the size almost all rings come standard. Customer service here is a joke and not until I canceled my order and charge back to my credit card did I get message stating the ring was ready to ship. I will never purchase from this place again. Purchased a much nicer ring from another store for less money and didn't get charged extra for sizing the ring from 7 to a 7. Amazed with all the 5 star reviews, I would have giving no stars but Google forces you to rate with minimum 1 star.
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January 2024 by Ilissa Jones
They were SO helpful and nice getting my engagement ring. We will DEF come back for our wedding bands and any other jewelry for that matter. Steve and Inez were both wonderful!
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January 2024 by Sarah D.
We had stopped in to many ring stores before this one, we weren't looking to buy that day, but that changed! We found THE perfect ring! Inez worked with us to get a price we were comfortable with. She was outstanding, helpful and kind. Not at all pushy and made sure we looked at as many options as it took to find the perfect fit! After we purchased the ring they had it ready for us in about an hour. Excellent staff, excellent salesmen as well! This was the only store I didn't feel pressured at, also much more reasonably priced with better ring options than the surrounding jewelry stores.
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December 2023 by MsMari1022
Ms. Inez was amazing!!!!!!!! She listened to what we wanted, communicated through the entire process, exercised patience, and did it all with joy!! From start to finish, we felt like we were with our classy and fly auntie!One last point, not only did we purchase quality stones, they were $2500 CHEAPER than Zales. A win all the way across the board!!Check them out, you won't be disappointed ?
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December 2023 by Dee Boyle
Absolutely outstanding experience with professional and very friendly service with Inez! Dad and I went in for my mom’s 63rd wedding anniversary band and Inez knew just what we wanted and showed us the very perfect options! The store is beautiful and location perfect. Very happy and highly recommend!
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December 2023 by Jodi Kendrick
The Jewelry Exchange in Greenwood Plaza has always been our “Go To” place when we wanted to find a great quality piece of jewelry at a good price…we just started the search for a Christmas gift for me and Inez not only helped us find a gorgeous gold bracelet with awesome gold earrings to match! This definitely exceeded our expectations! We will continue to go in to see you when it’s time to find something else beautiful! Thank you for your help!
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December 2023 by Dee B.
Beautiful store and location in the Denver Tech Center near Oceans Prime. Plenty of very nice people but highly recommend Inez! She worked within our price point and knew exactly the diamond wedding band options to show my dad and I for my parents 62nd wedding anniversary!
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November 2023 by Joan P.
First of all, just the nicest people you will ever meet!! We've gone here several times, and I've always had such a great experience!! Steve & Maryam -2 Maryam's - we're so extremely helpful, and so so nice!! Got my ring done in less than a day and I couldn't be any happier. Highly recommend.
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November 2023 by Connie Mulhall
Today was such a great day working with Inez and Fifi and Michael at this store. We had a wonderful time looking at the enormous selection of jewelry that they have and I was pampered and treated like a Queen during my entire experience. They even cleaned both of my rings making them sparkle beautiful again.Thank you so much guys! We will be back for more!
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September 2023 by Hope Stewart
The team here is great! We have had great experiences working with Jewelry Exchange on custom designs. Originally recommended by my mother who had her wedding ring replaced with a custom design. We had the engagement ring created in Illinois and then had the wedding band created in Colorado. We have been thrilled by the quality of work, attention to detail and the customer service. Highly recommend especially for custom jobs. We were originally quoted for a longer time frame than we would like and they called back shortly after to let us know we would have the ring back by the time we needed it. They have surprised and delighted us the whole way. Steve and his team have been fabulous and would highly recommend. So beyond thrilled with the work.
