Waterway Carwash is a well-established business that offers a comprehensive range of car wash services, along with major brand gasoline, snacks, drinks, and other useful merchandise. Each Waterway location is designed for convenience, ease of use, speed of service, and customer comfort. The company's process and technology have been refined over the years to ensure a safe, thorough, and quick car cleaning experience. While the majority of reviews praise Waterway's service, some customers have noted inconsistencies in the attention to detail during the cleaning process. Some have reported finding missed spots or areas that require further inspection after the wash. However, the company is generally responsive in addressing any issues and is known for its friendly and helpful staff, particularly the cashier and the young employees at the entrance. One customer, Amanda, highlighted the need for a thorough inspection of the car after each wash, as the "inspectors" may not always catch every detail. Another customer, however, had a positive experience with a staff member named Crystal, who provided excellent customer service and guidance in selecting a membership plan as a gift. Overall, Waterway Carwash is a well-regarded business that offers a high-quality car wash experience, with a focus on convenience, speed, and personal attention. While minor inconsistencies may occasionally occur, the company's commitment to customer satisfaction and its dedicated staff make it a popular choice for many car owners.
Brought my Dads car over for a cleaning. Met Crystal who gave the best customer service and was able to guide me toward what I want for my Dad as a Christmas Gift of Waterway car washes. She represents the brand very well.
July 2025
Meh! Not what it used to be like. Used to be a great full service car wash. Now it’s just an overpriced ordinary car wash. For $25 I still had to dry it myself. Most of the car washes at least dry it on the exit of the tunnel for that price. Not a bad car wash, but not the best.
July 2025
Exactly what I paid for! Car wash and a quick interior clean for a good price!
