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March 2024 by David Dunn
Very comfortable.
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March 2024 by Keevan Walker
Bad experience with the room we pre reserved which wasnt advertised correctly and the staff wasnt not accommodating or helpful with the situation.
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February 2024 by deanna Stogsdill
This was a horrible stay. Walked in, had to press the locate button on their phone to get someone to check us in. After a long wait we were briefly acknowledged before she went to the restroom and then in the back office. 5 minutes later we became her focus. Not sure that was a good thing. She seemed perturbed we had the audacity to want to check into our room. But, wait it gets worse. We get to our room and opened the door, the room smelled so bad of body odor it took my breathe away. I did some investigating. The smell was coming from the pillows. The room had been vacuumed half heartedly. Behind the door in the tub and toilet area was maybe swept 2 years ago. It looked like human waste had been smeared on the wall or maybe this had been a smoking room at one time and the nicotine stains had never been cleaned off the walls or ceiling. Paint much? Dropped my daughter off at Western for band rehearsal and decided to check out the hot tub. It was not very warm. 2 days staying in a smelly and dirty room I asked if we could get a late check out (My daughter needed a place to change for her concert at Western). I was met with the same hatefullness I received at checking in. 12 is the latest. Super! (NOT) That gives my daughter maybe 15 minutes to get ready. Thanks so much for accommodating your so called guest. The front desk people were nothing less than rude. The room was beyond nasty. The building in high need of maintenance. The pool area sub-par. I will say. Breakfast was great. The lady who provided breakfast was very friendly. Don't waste your money. There are plenty of other hotels in Gunnison. I stayed at the Holiday inn last time for my daughters Western tour, it was superb. A final note... I would have to make the assumption this hotel is "padding" their reviews. It is nothing like alot of other reviewers have described. You may ask why did you not ask for another room or new pillows. After the way we were treated by 99% of the people working here, I was afraid to. Things can always get worse.
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February 2024 by TatjanainCO
Traveled for business. Wish this could be a more positive review. Photos on the website are misleading. Not much around in Gunnison in terms of hotels, so options were limited. Walking in, the entry felt damp, dark, unwelcoming; the fireplace was not on, and the furniture showed wear and tear. Had to ring a bell for service about 5:30pm. Throughout walking to my room, maintenance of appearance was lacking (general up keep from touching up paint, meaning did not feel clean, and smelled off). Got to my room to see tile cracking in the bathroom, grout missing, peeling paint on the ceiling around light fixture and walking into the shower was an accident waiting to happen has had like a ramp thing, though the ramp was damaged. The curtains had holes/tears in them. I bed appeared clean, though did not sleep well as could not wait to get out of this place. Woke with terrible congestion due to lack of good ventilation. This place really could use a major makeover rather than a patch job.
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November 2023 by Diane Karro
A little outdated bathrooms but amazing staff.
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November 2023 by skyler mitchell
Overcharged me and wouldn't provide me with a receipt so I could have an explanation of the charges. Even after multiple requests they still haven't given me a statement. Dispute is ongoing. This has been very frustrating. I'm disappointed in their lack of customer service.
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November 2023 by TJ Sumner
Stayed here for two nights. Hot tub was broken the entire time and front desk was a joke with any sort of help. We were needing to extend our stay for one night and they tried hiking our price up from $100 per night to $190 for the additional night as well as moving us to a single bed room when we were in a double queen room. We decided to move to a different hotel instead of letting them price gouge us. Hotel was pretty grubby as well. Much better places to stay in Gunnison than here.
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October 2023 by Ken M.
We stayed at Comfort Inns across the country many night per year. We booked this hotel for 2 nights and checked out after one. I have never rated a Comfort Inn less than 3+. Poor ratings for shower, Room temperature controls, breakfast served.Staff could not make any adjustments.
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October 2023 by Jim Hirschinger
Won’t stay here again. Rates were not commensurate with the quality of accomodations. Public areas are worn & dirty. Elevator was sticky with soda for our whole stay. Upholstered furniture is worn. Front desk service was either surly or uninformed. Office Center printer produced illegible documents. Room was decent & clean, with comfortable beds, but with no storage for clothes, and the bathroom had peeling paint and a very loose cheap plastic toilet seat. Wifi connected easily but could not dependably support even Web browsing. Overall, it’s a poorly maintained hotel.
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October 2023 by Denise Craigen
Great place to stay! Breakfast better than most of this chain. Cappuccino dispenser in the breakfast area. Staff was super helpful. Our room was clean and we had plenty of electric plugs!
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September 2023 by Aurelio Stella
Fantastic service by the staff. Very accommodating. Allowed me to check out later due to a late-afternoon flight. Took care of all my needs when asked. Pet-friendly but very very clean and could not tell. Breakfast was 3-4 hours long so could sleep in. Price a bit high for this class of hotels but it was over Labor Day. Bottom line, I was pleasantly surprised, esp with courteous and accomodating staff, its peacefulness (no rowdy partying at night) and safety. I'd stay here again in a heartbeat.Noteworthy details: Very accommodating staff.
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September 2023 by David P
Better than expected, comfy bed with great pillows, hotel was clean and modern. We wish the a/c would have stayed on but turned on and off all night. Hotel is across the hwy from a Walmart so that was convenient.
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August 2023 by Olivia P
One of the more affordable places in the area. When we got here we had to wait for the front desk staff because he was also the one driving the shuttle... Room was clean and super comfortable beds, just the room and bathroom need to be updated...
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August 2023 by Faeore Grasha
Rooms were clean. "Hot breakfast"available, though it was more like warm and left out for hours.Walls in this place felt like they were made of paper. Very noisy. Could hear people talking several rooms away and doors slamming at all hours.
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August 2023 by Tracy H.
Had a confirmation of a rate of $167 for 3 rooms in Gunnison Co but when we arrived to check in they upcharged us to $195. Not sure how the cannot honor the confirmation rate.