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October 2023 by Jen
These guys cannot figure out how to deliver a package to the post office when I listed the physical address. Incompetent at best, and they don’t answer their phone. I’m struggling with the seller now to get a refund.
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September 2023 by Josh Johns
Apparently, when signature is required, they ignore that and just deliver it without getting the signature.
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September 2023 by michael weisser
Completely unacceptable no human
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March 2023 by Carlos Mata
(Translated by Google) I didn't like it... because I sent a package to Mexico and the package arrived empty... and I'm telling them what happened to my package and they don't solve anything for me... and that makes them look bad with the customer(Original)No me gusto... porque envié un paquete a México y el paquete llego vacio...y les estoy diciendo que paso con mi paquete y no me resuelven nada...y eso hace que ellos queden mal con el cliente
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February 2023 by Oleatus
My home address is difficult to deliver to, so I have the physical address of the post office where FedEx can easily deliver my packages. Not once, BUT TWICE have these people managed to not deliver my packages to the post office. How are you guys not responsible for this?? Teach yo ur drivers what the physical addresses for the post office are!! I should not have to deal with your guys’ screw ups!!
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January 2023 by TibialKarma 118
I have a package I’m waiting on that has been sent out in a truck 3 days in row now and not once have they delivered it. They have claimed to have attempted to deliver the package even though the delivery has not been attempted. They were able to get the other 3 parts of the item to me just fine but not the main part of the product to me. And I am not able to get through to a real person when I call their help line.
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October 2022 by Елизавета Щетинина
Twice my mail delivered nowhere in the morning and marked as delivered . When I speak with vehicle driver he agrees he didn’t come to my neighborhood at this time and he has no idea where is my parcel. Costumer support is terrible and I cannot speak with local facility manager. My money just stolen and sender doesn’t want to refund me as my parcel was “delivered “. Company offer me go to police . Maybe I need to go to police because I don’t trust FedEx anymore ?
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September 2022 by RyFly
Multiple package deliveries to the wrong address. Sometimes no delivery at all and I have to go pickup from warehouse.
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September 2022 by Ryan (RyFly)
Multiple package deliveries to the wrong address. Sometimes no delivery at all and I have to go pickup from warehouse.
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April 2022 by Nikita Beriozkin
Great customer service from these guys. Package I was expecting had missing tracking info, but they located it without issues and were super friendly about it as well :)
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August 2021 by john G
The absolute best when it comes to customer service and helping with my packages. Awesome staff!!!
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February 2021 by Kelly Plas
Julie, the operations manager, is super helpful and responsive. I reached out about a missing unit number on a package and she was able to help out and facility delivery. So awesome! I am very impressed with the level of service.
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December 2020 by J Andrews
Local driver regularly drops off packages at various wrong addresses when package is addressed correctly.
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June 2017 by Gabe Gunit
Very helpful staff
