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January 2024 by Roger Japp
Recently used them to fix my truck. Job was done well, and in a timely fashion! My advisor, John was very communicative and did a fantastic job. Highly recommend.
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January 2024 by Gamaliel Raigoza
Mike and Susana did a great job communicating throughout the entire process. My Suburban looks as good as new!
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December 2023 by Kendra S.
Had to take my car in to get repaired after an oil service business hit the bumper. Caliber was awesome throughout the whole process. Out of my own pocket I also had my windshield replaced which they also serviced. They constantly updated me. The text updates were very helpful. I unexpectedly found out I was moving out of state and needed my car to be done by a set date and they expedited the repairs. Highly recommend to anyone who needs car repairs/paint job/windshield replacement. They seem to do it all.
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November 2023 by Anthony Marquez
Mike was awesome, the whole team was they've made my first repair experience easy and trouble free. Unfortunately, I will have to see them again soon to get a second issue repaired... rear end collision. But can't wait to work with them again.
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November 2023 by Justin H
I was very pleased with every part of my service. The entire Caliber Collision team did a fantastic job repairing my vehicle. Suzanna and Mike were instrumental in keeping me up to date during every step of the process. Their professionalism and attentiveness really set my mind at ease, knowing that everything was being taken care of.Services: Tires
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November 2023 by Zachary Aguayo
It’s always scary taking your vehicle to a body shop, you never know what to expect. However, at Caliber Collision, I received a white glove experience! From the initial contact made with the front desk to schedule repairs, the initial consultation to go over the damages of my truck, all the way to delivery, I was given the most amazing customer service. I received frequent updates about my truck, from parts ordered, truck being reviewed, being assembled to its delivery. I will be a life customer of Caliber Collision! You are treated as a priority here! Mike Porfilio was the account rep that took care of me!Service: Painting
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November 2023 by Jessica Franklin
I am so happy that the service and repair of my vehicle were in very good hands at Caliber Collision. I will go back again if I need it. Thank you to the entire team for walking me through the process and always keeping me informed of any details.Services: Tires
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September 2023 by Tim Porfilio
They were extremely helpful and got the situation resolved. Mike especially was very respectful and kind he gave me a lot of information and I didn’t feel left out of the process at all which was really comforting. Thank you for helping me!!
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September 2023 by Rick McCarthy
John and his team at Caliber Collision, Henderson deserve 10 gold stars! From the moment I stepped in till the moment I left with a completed job, I was treated with first class customer service. John and his team kept me informed and made sure that my work truck was out for minimal downtime! Thank you John!Services: Painting
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September 2023 by Sheila Romero
I was in an accident that totaled my car and the care that this company showed was incredible. John was very professional and gave excellent advise. Susanna was extremely kind and helpful. I would recommend this business highly!
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August 2023 by Casey Mae Miller
Susanna and John at Caliber Collision were outstanding throughout the entire process. Our family van was in for about a month for repair and they kept me updated the whole time, made sure I understood everything, checked in on the process with insurance several times, and we received our van back a few days early in beautiful condition. I hope I don't have to use a body shop again in the future, but if I do, I will most certainly use this shop again! The staff in garage did impeccable work and everything was very thorough. Highly recommend this place!Services: Painting
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July 2023 by Dee Villagomez
Caliber kept me updated on the progress of my car repairs regularly and they completed early! They were efficient, knowledgeable and very courteous. I would definitely recommend them to all family and friends. Thank you to everyone!
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July 2023 by Leli
I loved the first service that I received but the second time, my vehicle had damages when returned. They also misplaced my spare tire that’s worth around 400 dollars. My trunk had damages as well but they tried to blame me and I haven't even driven my car since I've received it. (it's only been a week since I received my vehicle) They also didn't replace the cap on my tire.I wish they had answers because I trusted them with my car and it was under their care.Worst experience ever.
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July 2023 by Miss Amber
They are absolutely the best at what they do. You can tell the individuals that work here enjoy their job; by the level of service, satisfaction they always strive for, the product they return/fix, and the little things they do to make it that much more or turn out a better product. I am very particular when it comes to my vehicles, I am one that takes pride and like to have nice looking vehicles. So when something happens to one, I dread having to take it in because sometimes others do not understand my level. This shop has changed that outlook for me and will always come back here. All though I only worked with a few individuals during my claim, I imagine it would be the same across the board in level of care with anyone you work with at this location.Mrs. Suzanna, at the front desk absolutely delightful to work with. She made all the "serious matters" with paperwork, insurance, rental car and scheduling, absolutely seemless and work like clock work.John was my hero and handled all my serious matters with my car. Kept me updated with text messages through the entire process at what stage my car was at. Which I have to give a huge ? to the text messages. I have never had this before and it is absolutely fantastic. These matters take time, its a process, things happen, parts get delayed and life happens; but just to have just get that quick little update puts your mind at ease. In the end, John made sure my car was perfect! Everything discussed was fixed, nothing was forgotten; I took one look at my fixed car and realized there would be no fine tooth inspection done here!That day, I left as very happy and satisfied customer! Thank you and appreciative to everyone that works at this Cailber Collision ?Services: Painting
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June 2023 by Pamela J.
I really appreciate the amazing customer service and the fantastic quality Caliber! I will never take my car anywhere else.
