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February 2024 by John H.
What a horrible location...I walked the store and selected a new laptop bag. I was reviewing the bag online and was offered a 10% discount to sign up for text messages, through the 5.11 website. The manager advised that he would not accept the promo code, because it was probably from a fictitious website. After looking at each other for a minute, I asked if I had to purchase the bag online to use the promo code. He replied "Yea you can try". After completing the purchase online, I provided the manager with the transaction ID number, confirming the purchase. He replied "it will take 20 min for the order to come through on my side". i hung out in the store and after 10 min, i got an email from 5.11 saying that my order was cancelled. I know I probably can't prove that the manager cancelled the order, but WOW!! Told the manager the order was cancelled and he replied" Sorry to hear that, have a good day". I have emails to confirm. I'm heading to Cabelas now!!
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December 2023 by S D.
Just learned recently that 5.11 no longer offers any Veteran or Law Enforcement discount??? For a store that has relied heavily on the business of these two groups, I found it quite sad. I'll take my business elsewhere and you should too.
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October 2023 by Jacob Schow
Best work pants I've ever bought, I could sleep in these things. Comfortable, durable, practical. Better than Carhartt, worth every penny.
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October 2023 by THE GREAT FLAMDANGO
. Not a bad store plenty of products...just don't expect to have anything indicated online available here, which kinda defeats the point of not just shopping online in the first place.
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September 2023 by Katie P.
I stopped in to the store to return two pairs of shoes I had purchased online. Not only does their in-store system not "talk" to their online system, so the employee had to manually enter the transaction and fudge the numbers to account for different tax rates in CO and CA where their distribution center is located, but he actually **charged** me for two pairs of shoes instead of refunding the transaction. I called back the next day to correct the problem, and the employee hung up on me. Zero stars if I could.
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July 2023 by Jml1987
I love the gear in this store and even think the price is fair for what you get but this store always an absolute mess. Every time. There is plastic and paper and boxes everywhere. I often think that I may actually be able to find the pants size I need if they actually put the stuff lying all over the place in boxes on the shelves. As soon as you walk through the first set of doors there’s an explosion of shoe boxes and paper. I would still recommend but I really struggle with the perpetual mess of a store.
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July 2023 by Gho6tly
30 minute drive for the worst customer service by far. Guy named Sebastian was very rude, yelled at me and my family, and kicked us out for no reason. Very disappointed as 5.11 is one of my favorite go to brands. Won’t be coming back.
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May 2023 by Balv
Amazing company and quality. Especially with their backpacks. It saved me from major spinal injury after my recent motorcycle crash. Absolutely 10 out of 10, will be replacing my bag and buying more gear.
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April 2023 by Wade Forbush
Great store and location. Good quality clothing and great prices. Friendly staff.
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April 2023 by Regan Ryan
Great customer service!! They also had most items in stock and different sizes!!
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March 2023 by Ian Brooks
Imagine if you can, the apocalypse, The end times, probably zombies, it’s always zombies nowadays. You’re struggling to survive, living on the edge of reality, experience. But you need shoes.If you can picture that, you can imagine the Shoe Warehouse that is this famous footwear. You’ll be fine for another few days…as long as you have small feet
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March 2023 by Nikolai Lang
Good store, nice and big. Clean and well organized. It is a bit pricey but, you are paying for good quality and the clothes hold up very well.The staff are very friendly, helpful and tentative. They will look up products per request on their database for you.You don't feel rushed when looking around the store. Good shopping atmosphere and they do support Law Enforcement and First responders.I would recommend a better selection of jackets tho.
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March 2023 by ALI SALMAN
Highly recommend it organized amazing customer service you will find all you need
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March 2023 by Frederic M.
I have shopped at 5.11 stores all over the country. When I searched Denver I drove an extra 10 minutes to goto the one with the better rating. I was disappointed! The store was dark and I couldn't hardly see the difference between blue and black pants because of it. Also most of the items didn't have price tags on them. Hopefully this isn't a new standard for 5.11 store fronts. I should add I still spent a couple hundred dollars so that's why the 3 stars.
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February 2023 by Brian Brinegar
Great shop.Staff is always friendly and helpful.I dont think I have been in there and NOT found cool stuff I never knew existed!
