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September 2023 by Rachael Jones
Melissa was amazing helped my grandmother and I set up an account and it went so smoothly. She covered everything we needed and answered all of our questions. Was honestly such a pleasure to work with. We will see you again soon for our banking needs in the future thank you for all of your help Melissa we greatly appreciate it!
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June 2023 by Chase Johnson
They were very helpful in activating my new debit card
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August 2022 by Jack James LaTorre
Melissa made the entire process of setting up an account and getting savvy with the app very easy and explained the details about fees, policies and such in a simple and straightforward way I could understand. Furthermore she was very kind to me and understanding of a somewhat unique situation, treating me like an actual person and patiently explaining things multiple times to me due to my learning disabilities.I just had to say thank you, It's extremely rare to find such authenticity and meaningful kindness and help like she has showed me since I open my account.I plan on being a very long-term, maybe even lifetime customer/account holder of Bank of the West due to her awesomeness!P.S. {{{Melissa deserves a raise, quarterly bonuses every quarter Forever, AND at least a few extra paid vacation days!}}}
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May 2022 by Sheridan Steele
Very frustrating trying to do business there. Yesterday the lobby was closed, today the whole branch is closed! This has happened many times before. Try another bank altogether! This one is anything but customer oriented.
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April 2022 by Dan
Lobby permanently closed, drive through closed 1-2pm, hard bank to depend on.
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December 2021 by Foodtruck Time
Clean quiet friendly staff. Very large Bank of the West building Tucktaway back into a parking lot kind of tough to get to. Very quiet and slow bank I have been several times and there’s been nobody in there. Kind of distressing because this is how most bank of the west star and their branches are closing all over the place
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October 2021 by Melinda Barnhart
Excellent customer service and a very friendly staff :)
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August 2021 by Corner Gourmet
Clean quiet friendly staff. Very large Bank of the West building Tucktaway back into a parking lot kind of tough to get to. Very quiet and slow bank I have been several times and there’s been nobody in there. Kind of distressing because this is how most bank of the west star and their branches are closing all over the place
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August 2021 by David Carabetta
Worst bank ever charges a 9$ fee to cash a check that is written on 1 of their checks bank tellers and manager's are horrible
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January 2021 by Mike Jamieson
This is a horrible bank. I would even give it one star. Tellers are rude. Opens late and closes early.
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October 2020 by Drew Phillips
This branch has excellent customer service and the branches president Andrius is an absolute gentleman. We live in odd times and customer service has seemed to fall to the wayside. Not at this branch though, Andrius manages his team well and everyone is very polite!
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May 2020 by Brian
Employees like to take their time, even during long lines, been like this for years.
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April 2017 by Jon Wolfe
They know their stuff
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March 2017 by gail jaramillo
Great service!
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June 2016 by Andrew P.
Void this bank they are very weird and they don't give a crap about you. They only care about special interests which are not your interest.
