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March 2020 by Kristen Metcalf
To leave a patient in the amount of pain I have been in since November is not acceptable. To return to the dentist's office numerous times only to be sent back home with an uncertainty of any type of resolution is not acceptable. To follow a dentist from one office to the next because you had faith in him to only be let down is disappointing. Regardless if I needed a root canal or if I had an infected tooth, or if I needed periodontics - so be it! Someone needed to make a decision, and no one did until the last visit, which I was then sent home again to come back the next day. It may have only been a day, but keep in mind Bright Now! Dental I’ve been going through this already for 4-months. Never again. Dr. English and the string of other people I have seen at your three locations have been less than helpful.
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February 2020 by Jason S.
I wouldn't recommend anyone going to Bright Now Dental there all about billing and charging for stuff instead of taking care of you and taking the proper procedures for getting things done for your teeth! Will not return to any bright now dental in Colorado.
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January 2020 by Jenny Van Vleet
The whole staff is very professional and kind! I had a great experience.
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November 2019 by Ocean L.
I am so sad to see so many bad reviews about this dental office. Be advised the old staff that all of the people are complaining about are no longer there. They have totally re-staffed this office with ANGELS. I have never had a better experience at a dental office, Nicole at the front desk is the most helpful, she goes out of her way to make appointments happen fast and fit you in at other locations, her customer service is out of the roof. Lets mention all of the hygienists every single one of them are kind, funny, and go out of their way to make you feel comfortable. THE DOCTOR! Is a dream, kind, knowledgeable & honest about your treatment. In California they would've pulled all of my teeth instead of taking the time to fill them correctly. My 4 year old daughter loves this office and looks forward to going to the dentist. Don't let the old reviews scare you, this practice is awesome.
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November 2019 by Neil L.
Do not go here!!!! I went Bright now Dental for a lump on my lip went in February 2019. They sent it out for a biopsy asked several times for the results never received them. Six months later they final call me with no concern and tell me I have CANCER. Took them six months to get back to me on a death threatening item. They were to busy trying to up sell me on other items like cleaning and x-rays. So I let them do both they proceeded to tell me I have cavities and need them taken care of so I go ahead with this. But they also messed this up by not doing fillings right went back three times because my teeth had sever pain. On the last visit they said I am going to now need a root canal that had never been mentioned. I did not let them touch my mouth any more. I have since seen a different dentist and I do not need a root canal I need a crown so they did this wrong. They also told me I had other cavities which I have found out from the other dentist I do not have any cavities that they are pulling out my old fillings and doing them again. This company is a bunch of thieves and should not be practicing. They are endangering peoples lives. I have since talked to them and they are willing to do nothing to make right by me.
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August 2019 by Karee B.
Phenomenal experience. Besides the fact that they accepted my insurance, they were extremely friendly and informative. I got right in and got everything taken care that was needed. They took their time and made sure I was comfortable. I don't take well to dentist (horrible orthodontist experience), but they were great! I will definitely be going for all my cleanings and future work!
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June 2019 by Haley Young
If I could leave zero stars I would. I am so disappointed because the Denver office for Bright Now was amazing so I thought I would switch over to this location because it was closer to my work.
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June 2019 by Haley Y.
If I could leave zero stars I would. I am so disappointed because the Denver office for Bright Now was amazing so I thought I would switch over to this location because it was closer to my work. I regret that decision 10000% First they call me and tell me that the time the schedules me for my appointment was not actually a time that the doctor is available .... THEN WHY DID YOU SCHEDULE ME THEN. So I change my appointment and go in on my lunch break. They asked me to come in 15 min early to fill out paperwork. Turns out I didn't have to fill out anything. From the moment I walked in the receptionist sat on her phone texting... and continued for the next 35 minutes that I was waiting. She even had my ideas she was supposed to copy just sitting there while she texted. I finally asked her how much longer this is going to take and she replies and says "he had another patient before you" .... so then why is my appt at 11am??? They take back into the room where the doctor doesn't come in until 11:45.... so my whole lunch break is over by now. The doctor looks at my teeth and now it's time for my cleaning... which the doctor did..... I have never had such a terrible experience. He asked me to hold the suction thing... and then continues to get water ALL OVER ME! It's dripping down my back in my hair and my dress to the point where I had to stop him and sit up and move my hair. He even went and got napkins !?!? This is NOT NORMAL. It was extremely painful and when it came time to brush my teeth he put toothpaste on my teeth and then made me rinse. Probably took less then 30 seconds... then he attempted to floss my teeth, and I'm pretty sure he only flossed about four because he couldn't figure out the correct angle to do it and barely got the floss anywhere near gums. I would rather drive an hour and sit in traffic then EVER come back to this horrendous office again. DO NOT GO HERE!!
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January 2019 by Neha Gupta
Highly rude and inefficient staff. Ms.Ginger doesn't know how to read schedule and keep cancelling and rescheduling my appointment just before 3days everytime. Last time when I got really frustrated, she kept me on hold for more than 5min and then put the call off without completing rescheduling or apologising. They need trained staff who know how to deal with patients.
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January 2019 by Debbie Johnson
I had a great experience.
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October 2018 by Johanne Beaulieu
My visits at BrightNow Dental are always great! My teeth are cleaned perfectly and my visits are all-around thorough. Thank you so much!
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July 2018 by Rob Souder
I had an appointment at Bright Now! for an exam and cleaning yesterday. I had a great experience and truly enjoyed my visit (especially how clean my teeth felt after the cleaning). All the staff, from front desk to assistants to hygienists to dentists, were very friendly, knowledgeable, and professional. I would definitely recommend Bright Now! to anyone looking for a great dental experience. Thanks so much, guys!
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June 2018 by Tami Canaday
I previously had AWFUL experiences at this location...I would never had gone back, but due to my insurance, this was it. So I bit the bullet and took my chances and decided to go back after a year. THANK GOD the staff has changed, the Dentist is New and my experience today was nothing short of an answered prayer. I previously was told I needed deep cleaning and multiple fillings. Today, I gently questioned this with the crew and asked for a second opinion from the new doc. I got it and guess what—I saved a few thousand dollars. Thank you for the integrity you represented today! Thank you for taking time to hear, readdress the issues, and respond appropriately. I don't have to dread returning—you all made my entire year!
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June 2018 by John W
Complete waste of time. Set appointment for check up and cleaning. When I showed up two days later for the appointment I was told the doctor didn't have time to do the cleaning and they tried to call and let me know. Never got a call and was blown off as my time wasn't as important as hers. Left and wont return.
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June 2018 by Amyah M.
I recently lost my dental insurance and was worried when I got a really bad tooth ache. But they offer a great discount plan and payment plan options. Thank goodness! I was able to get in quickly and they took great care of me. Highly recommend.
