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December 2024 by Micaela Gouger
Love this credit union! The staff is so helpful and friendly and they always go above and beyond to help! They also remember my dog whenever we come to the drive up teller and give him a dog treat! Thanks Credit Union of Colorado!
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December 2024 by Brandan Flores
Mara has been nothing short of amazing. She made getting a new debit card a breeze. This is my favorite branch so far. Will try to come to this location for all my banking needs.
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October 2023 by N 8
Always great service thank you!
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October 2022 by Local Guide
Great customer service.
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September 2022 by Taryn S
Go anywhere else. We went in for an auto loan and after the process we were told we were preapproved and were given all our information (interest rate, monthly payment, etc) and told we would receive our pre approval letter within the next hour via email. 5 o’clock on Saturday rolls around and nothing. We figured with it being Labor Day weekend they were busy or went home early. Monday at 5 o’clock rolls around and we still had not heard anything. We emailed our loan officer and called multiple times with no luck. When we FINALLY got a hold of someone we were told the loan was denied but they couldn’t tell us exactly why. Seemed like no one there knew what was going on. We left and went to ENT and within 15 minutes we had a preapproval in hand with a better interest rate and loan amount.
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May 2022 by azazel7434
I've been banking with Credit Union of Colorado for 30 years. I've had auto loans, checking, savings, and credit card accounts with them. Their rates are great and I've never had any issues.
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May 2021 by John F
Avoid at all cost. They don’t stand behind their members they stand in their way when recovering funds from fraudulent charges. This hasn’t happened once but it’s happened 2 TIMES where I had to take an entire day off work to get my money back. There were so many hoops to jump through it was insane.
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April 2021 by RIDHA ELMUGTABA
Careless with the customers. When unauthorized transaction was found on my account they did the bare minimum and made it hell to get a new card. Once I got the new card they didnt give me a pin or go over how to get a pin. When I called it was a pin feedback loop where it would send me to customer service and they would send me back to the pin number. Without success. I called again another day and the agent said to use all zeros to change the pin WHICH DOESNT WORK!! That ended up locking my card and I was not able to access my money when I needed it the most. When I called up to get help with it the other agent had a very bad attitude and was not able to help anyways. Not a fan.
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June 2020 by Scott Jensen
Absolutely beware of this group. I had a savings account with them. I didn't need to touch the money, no withdrawals and no deposits. I didn't check a balance online, or call them in 12 months (why would I need to) for one likely trusts a US financial institution with one's saved money. Because nothing happened in 12 months they transferred MY money to the Colorado Unclaimed Property Treasury. Now this is in asset recovery hell and paperwork. For a savings account.Subsequently found out neighbor had her small business checking account here simply cancelled and a refund check in the mail recently. Thankfully for her they didn't consider it to be "abandoned." WTAF is going on here?
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June 2020 by Eric Winkelmann
Nothing but great experiences and friendly staff at this new and conveniently located branch. Have never had financial, checking, or savings issues with this credit union as a customer for over 6 years
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June 2020 by Reginald Gill
Been with cuofco for 25+yrs and never had any bad service. Ive always been a great banking experience.
