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January 2024 by Some Dude
Talk about regrets!I bought a car from Enterprise Car Sales in Highlands Ranch, CO on 8/5/2023 for around $18,000. It had 60,000 miles, and currently has 66,000 miles 4 months later. It came with a 12 month, 12,000 mile powertrain warranty that stated engine components are covered. Nissan's manufacturer warranty stopped at 60,000 miles which is probably why they sell at that mileage.The car developed a coolant leak that my wife noticed, we brought it to a qualified Nissan shop in Colorado for diagnostic who report the head gasket is bad and needs to be replaced, but this is an uncommon scenario they do not see often and were surprised as well as some other shops I contacted. Repair estimates are over $2,500 just to start diagnosis. Likely there could be an underlying issue that caused this gasket to go bad inside the engine, poor maintenance or bad treatment.The shop opened a case with Assurant Warranty who covers Enterprises claims, they declined the coverage with no option for dispute. Reason stated was it is not on a parts listed in their warranty, but their warranty includes engine components of which the head gasket is a major component, let alone underlying causes inside the engine. Reached out to Enterprise who said they would get back to me, and a week later they still have not provided any assistance.As of now, I am going to have to spend thousands of dollars to even find out the problem, with no support from Enterprise or Assurant on a new car that hasn't even been driven long enough to require it's first oil change.I regret going to Enterprise so much right now, please avoid this place and their vehicles if you can. Have someone look it over very carefully if you see a car you must have here.
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December 2023 by Towanna Davis
The staff there was totally helpful and amazing. My experiences was the best! My sales person was Usman Gilani, Who really went above and beyond making sure that I was happy with my car selection and more, I definitely recommend this Enterprise office everyone was very professional and knowledgeable. Thank you for great experience ?
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November 2023 by Erin Allen
They found me exactly what I needed at a really fair price without being pushy at all. I was comfortable with the whole process and they were very helpful with financing, got me a better rate than I expected. I was dreading finding a new vehicle, but they made this easy for me.
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November 2023 by Isaiah Albright
We recently had to purchase a new vehicle from enterprise car sales In Highlands Ranch Colorado our sales person was Lanre Ahmed he was extremely helpful getting us into the right vehicle Our previous car was recently stolen. this is our third time purchasing a car from enterprise and Lanre was by far the most helpful And experienced. we thank him for his help. And hope you guys do business with Him as well. OK
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October 2023 by Jean Knowles
This was my family’s 18 th car purchased at Enterprise car sales. Kelly the office manger was very polite and accommodating with our test drives of several cars. She handed us off to a very capable sales rep, Ahmed was extremely helpful with all the on line loan filings and an asset to the great sales team. Great experience all around!!
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October 2023 by Jonathan
I've never considered buying from Enterprise until there was a vehicle that I was interested in. The experience was absolutely great. TJ was the car sales that helped me at Highlands Ranch. I also had an issue with the vehicle when I brought it home and I was able to bring it back and have them service the problem, which was a coding error. It was reseted and I've had no issues since. The sales manager also got involved and suggested they do diagnostic. They really want to make your buying experience with ease and they proved it to me. Thanks.
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October 2023 by Ethan Haley
My wife and I were renting through Enterprise and Usman from the Dealership reached out to us to see if we were in the market for a new car. We were indeed looking and struggling to find a good car and loan that worked for us, so we came into see Usman. He was awesome! He got to know my wife and I, got to know what our needs in a car are, and helped direct us to our new VW Atlas! The loan application process was very quick and easy and Usman was able to get a us a loan within out budget. Its been two weeks now and we absolutely love our new car! Thank you Usman and Enterprise Car Sales!
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August 2023 by Steven Silknitter
Purchased one car from them about six months ago. Overall great experience so much so that I went back again just a day ago and purchased a second car for my wife. Sales listened and was a true partner. Everyone else is including Lindsey sales Manger and Devon customer manager and TJ sales were the best. Highly recommend seeing them. Tell them Steven recommended them. I was impressed and I don't say that at all about car sales. You will be impressed as well.
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August 2023 by Jeff
Brought my daughter in to buy her a car. Bailey and Devon went above and beyond in working out the deal. I would definitely recommend them to all of my friends.
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August 2023 by AJ Walsh
Could not have had an easier and smoother transaction. I was expecting car dealership hassle and it was as easy as renting a car. Staff went above and beyond and I was out with a new car with more ease than I could have imagined. Definitely recommend of any other method of getting a car I've ever experienced
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August 2023 by johnitta medina
It was an amazing experience from start to finish. I was in an enterprise rental because someone hit and totaled my vehicle. It was a particularly hard time but having the wonderful safes person, Chuy Fruete, reach out to me made it feel a lot easier. He asked important questions, and worked incredibly hard to find the perfect vehicle for my family and business needs. I felt very much cared for and catered to. 10/10 highly recommend. The entire staff was so friendly and helpful. Chuy displayed so much tenacity, patience, and kindness. Thank you for this life changing experience. I LOVE MY NEW CAR!!!!!
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July 2023 by Body Dynamics Colorado LLC
Buyer BEWARE! You may receive a good conditioned auto but it is imperative that you have a second inspection done! I received an Audi with an air conditioner that was leaking coolant into the cabin. Was not aware until summer came. The inspection by Enterprise checked a number of boxes as Good/Safe but not. Inspection revealed a number of schedule maintence details that were not done and the car came with the original transport blocks that were never removed. $5,5000 later the car is now safe to drive. You may get a good price but add to your budget the lack of ongoing maintenance to get things up to safety measures.
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June 2023 by Sadie Maven
I was really hoping they'd make things right, but they totally dropped the ball on the car I got. When I got it the headlight needed replaced and the charge ports in the center console. They did fix both the issues at the time, but the charge ports already fell apart again. Then I had to bring the car back in to have them check the breaks and they said the breaks were good, but they just felt weak. Later when I went in for my first oil change I found out that the break fluid had never been flush which is factory recommended maintenance that should have been done before I bought the car. The air filter also hadn't been changed. I did call about these issues and more than a week later and no followup. Guessing I'll just be paying out of pocket to do maintenance that should have been done before I purchased the car. Very disappointing. The advantages part about buying a past rental is that it's supposed to be well maintained. In my experience though it looks like I just got a car with a bunch of extra miles on it and maintenance that needs to be caught up on. Very disappointing.
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June 2023 by Cydnee Middlemas
We are so impressed with enterprise car sales! Devon and TJ went above and beyond our expectations! They knew that we had a poor experience at another dealership and made it their mission to get me into my dream vehicle. Their professionalism, expertise, and hospitality was unlike anything we’ve seen before at a car dealership. Enterprise car sales has earned a lifelong customer and I have already been singing your praises to family and friends! Thank you again so much!
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June 2023 by Dejon Austin Malley
This is the third vehicle I have purchased from Enterprise Car Sales. I purchased in confidence as I know the Enterprise Car Rental takes good care of their rentals and maintenance is top notch. Making it an easy choice to buy a used vehicle.Sales team extremely professional courteous mindful. Experience has been top notch each time.
