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November 2023 by Shane S.
Disappointed that the car is still very dirty. Which I expect to some degree with an auto wash, but not one that cost $16. The overhead brush never came down to clean the car. This was a bit of a ripoff
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October 2023 by Adam S
This car wash is amazing! First off you can request for them to move the brushes back so it barely hits your car if you worry about scratches. Staff is super friendly and helpful. Very considerate and amazing for them to offer rags for drying and cleaning as well as Glass Cleaner & Interior Cleaner.
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October 2023 by Alyssa Harrington
I would love to give 5 stars to this carwash. The people who work there are very pleasant. The car wash is very convenient. It offers towels, floor mat washing, and interior detailing supplies. The carwash itself does a pretty good job. Even the tire shine option isn't too bad. Wipe your car down and go if that's what you're looking for.I joined the monthly membership thing last month and I have to say that I'm debating canceling already bc every time I come to wash my car almost all of the detailing supply bottles are empty. A couple time I've had to consolidate several bottles into one just to have something which means anybody else detailing their car has nothing and that's not right. I joined bc they offer something that similar businesses like this do not.I LOVE driving a clean car. I wash it weekly but I don't see the point in keeping the membership if I need to bring my own detailing supplies which is what I've started doing.Would like to see management pull their team together and make actually supplying customers with what they promise a reality.Services: Auto detailing
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September 2023 by AlyMac5280
Car wash was great. Did an amazing job getting a base level clean and then I did the rest with the provided towels and cleaning supplies. The vacuums are powerful. They also have a floor mat washer and dryer by the towel supply that worked great.
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September 2023 by Vinod E.
I live less than 5 mins from this location and have been a customer of the "facility" for over 15 years. Since after the first few weeks of the new branding or acquisition from CarwashXpress to Take5, the service and facility upkeep is PATHETIC. NO vacuum station works, the aging car wash is always down for Maintenance and I really thought the detail stations were a blessing, but soon the microfiber cloths went off the racks. (I know this one is a few pilfering). The management need to pay attention as I have two annual passes.
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September 2023 by Mik
Never signed up for a membership - remember clearly declining it to the rep who was asking. Reviewing bank statements to see that I've been charged the last several months. Heinous business practice. Been going there since it was built; not any more.
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August 2023 by Ken Carson
This place is great. I like that when I get through the wash they have the towel station. This has clean towels, armor all, and glass cleaner. I spend a few minutes wiping everything down and my cat looks clean.
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August 2023 by Jessica Evans
Since you keep begging me for this review but will not respond to any emails or calls, here it is. It’s an average car wash for an above average price. HOWEVER please do not ever need to cancel your membership because all of the sudden you will not be able to get a hold of anyone. Four months you have charged me while I have been following YOUR process attempting cancel and still zero return communication other than “help us grow, leave a review”! So frustrating! I wish I had the ability to drive there but I don’t!
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July 2023 by Robert Pfeiffer
I signed up for the monthly subscription and they double booked me. I have reached out several times with no response. Had to eventually have my credit card block them. It's a nice facility and I went there for a long time so it's a shame that they scammed me and never responded to me. I would strongly recommended to not sign up for their subscription and I'll be going else where moving forward.
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July 2023 by Brandon Dickey
“Tyler” was such an amazing employee, I had to ask for his name so I could mention him in a 5 star review. He was so helpful and the whole car wash experience was great as its a nice location.
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July 2023 by Tim B
ITS THE WORST CAR WASH I have ever been to. I have had a top tier membership here for 3 years. Only kept it because it was close but now I am done. The overhead brush has been broken for many months. Leaves the whole front, top and rear of car not cleaned. I asked worker when it would be fixed they said not for a long time. He said the company does not want to pay the $10,000 to fix it and has no plans to fix it soon. He said he recommends going to another car wash. My car does not shine when I leave like it use too. I think they are cheapening out on wax too. Go to another car wash!! Broken mat cleaners, wet towels if they are not out and weak vacuums. I am canceling my membership.
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June 2023 by Stoopid dirt bike kid
The crew is very nice and welcoming. They always meet the needs of me and other customers regarding the wash and helped out when I was wondering on how to use the floor mat washer. The manager is very nice to his crew and makes sure they get all of their work done well and efficiently, while also making sure that the customers needs are met in a fast and orderly fashion. They have also helped regarding the passes you can buy for washes on how they work and what they do. Overall this Take 5 off of Town Center Dr in Highlands Ranch Is the best car wash I have been to!Services: Auto detailing
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May 2023 by Cathi B.
DO not sign up for memberships here. They were supposed to update my card but instead have continued to bill me on two cards. Double billing me for one card. I have reached out to them for help and am still waiting to hear back. Now I have to dispute charges on my cards to get thier bad billing practices away from my finances. DO not share your card numbers with them.
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April 2023 by Michael R.
Since the ownership change a few months ago, this car wash has declined significantly in several ways. The customer service is poor, with the new set of young male workers demonstrating apathy in customer service. I needed a spray down from mud, and the kid wiping windows into the wash declined to help at first, and then did a poor job. The shop is dirty, cluttered, and never opens on time. I have noticed spotting, as if new products are being used. The shop has been shut down numerous times over the last several weeks because of lack of workers or machine breakdown.I wish there was a competitor in HR. My advice is don't buy a membership and instead drive to CR or Littleton to use another shop. Take 5 will just take your money.
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April 2023 by Not Y.
Canceled my membership on March 14th, received written confirmation back from Anah on the 15th that my membership had been "deactivated" and "your credit card will no longer be charged for renewal." On March 23rd the monthly charge hit my credit card. I responded to Anah that I had been charged and the reply back was "Yes, it is cancelled." I replied mutiple times that no in fact my card was hit with the unauthorized charge providing a screenshot of the credit card charge. I left a detailed voicemail with Take5 care without any response. I spoke with Chris at Take5 800# on April 3rd, he confirmed with me the email from Anah and said he would send the urgent message to the Care Team, I heard nothing back. Feels like the last time I tried to cancel a gym membership a few decades back, disappointing.
