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September 2023 by Casey Jameson
Do not go here for service on your vehicle.We went to get our tire inspected to determine if the wheel bearing needed replaced. It did, as we had expected. Jim then tried to charge over twice the standard rate for the service. When I asked him about this, noting that we already had a quote from another garage that was willing (and spoiler alert, did the service) for half of what he was trying to charge us, he became angry and defensive. He then listed damage and repairs that he noted and was going to fix in addition to the wheel bearing. This “damage” was not detailed in his original assessment. When I decided that I thought the other garage could get the service done for cheaper, Jim told me that was fine but "that I won't look at this car, again."Upon picking up my vehicle, Jim told me that I'd have a hard time "getting even the parts" for as cheap as he quoted. I then took it to the other garage where the service was half the cost. The upstanding garage evaluated the vehicle and found none of the “damage” that Jim cited to upcharge us. The garage did, however, find a tire had a nail in it and was leaking air from the side wall. The tire was not in this condition prior to dropping it off at Jim’s shop. With the additional tire cost, Jim was correct – our total service cost would've been cheaper if we got it done at his shop.The take-aways are: expect to be overcharged and if you question this, there will be additional damage in the original quote that no other garage will find.
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February 2023 by Jennifer Benoit
I’ve been to Jim & Company Auto service a few times now, and I will be using them for car maintenance from now on. I have been more than satisfied with the work performed on my vehicle and they have been very honest and straightforward with me. I highly recommend them. Thanks guys for everything!Services: Engine repair
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January 2023 by adam duvall
Jim is the best. He got my car running and didn’t even charge me!!!Service: Auto engine diagnostic
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August 2022 by Jessi G.
Jim is absolutely great! I have been going to him for a few years now and he is always reliable and honest. This is hard to find nowadays, especially as a female, because others try to take advantage. Jim tells it to you straight and does not charge you an arm and leg to repair your car or take care of your auto needs. I brought my car in for my driver's side window, which kept rolling down, and had come to find out that the other auto shop did a terrible job fixing it (I went to them because Jim's was closed on the weekend). He even showed me my old window regulator, to show what it looked like before his team repaired it. If you are looking for an auto shop that is honest, reliable, and reasonable look no further! Jim & Co Auto Services is the place to go, and I cannot recommend them enough.
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June 2022 by Drew Preston
Was towed to this shop at my insurance's recommendation. Jim called the next day and very rudely said "I have no interest in working on your vehicle." As the vehicle was inoperable and could not be moved, I was forced to fix it myself in the parking lot. He was angry about that but too inattentive to realize I was out there.The brake hose and bleed work (which he turned down) took me, a novice, 45 minutes. Save yourself from being turned away and go literally anywhere else where you'll be treated with a shred of decency.Service: Auto brake repair
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April 2022 by RJ H
I have been using Jim to fix my vehicles for over fifteen years now, and I have always been pleased with his work. I came to Jim the first time years ago after Pep Boys tried three times to fix a leaky radiator that they had changed in my Ford Explorer and failed all three times to fix the leak. The “Master Mechanic” was summoned to stop the leak, but not even he could do it. That was the straw that broke the camel’s back. I got online and researched all of the mechanics in the area on Angie’s List (when it was still a reputable rating service) and found that Jim and Company had extremely high ratings. So, I gave Jim a shot and he got it fixed the first time! I have been with Jim ever since. He has always been honest, straightforward, and reasonable with me. I highly recommend him.
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January 2022 by Glenn Yerke
Honest, reasonably priced, and timely service on two of my vehicles. I have found my mechanic!Service: General repairs & maintenance
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July 2021 by Dana S.
I needed an alternator for my f150 . Brakes plus quoted 600.00 with aftermarket parts . Jim quoted me 320.00 with ford parts. Jim will be my new automotive shop from now on !!!!!
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July 2021 by Kasual Mike
This guy never disappoints. Been coming here forever. He will fix what is wrong quickly and definitely won't over charge. Highly recommend to anyone and everyone.
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June 2021 by Meredith Davis
I have had my new car for just under three months. New to me, but still relatively knew entirely since it is a 2017. It has already been back to the dealership twice, first for a AC/heat belt and a right wheel bearing. The dealership got the first issue fixed, but it was back last week due to a loud knocking in my wheel. I left it there for the week until they called me with a guess that it would be a $1200 fix not covered by the new purchase warranty.Unsatisfied by this solution, I began googling good mechanics near me. One that popped up was Jim and Co Auto Services. I called, and Jim answered. He was friendly, helpful, and offered to have me come in and have him check it as he suspected the dealership guess was wrong.Thank goodness for Jim and his decades of experience. Within 24 hours, he and his staff were able to discover that my wheel and tire were loose due to the lug nuts not having previously been tightened properly. So far, this is the only issue and Jim was so helpful and responsive.I will return to Jim’s for any issues in the future, and HIGHLY recommend to anyone. Whether you are looking for a new mechanic, frustrated by dealerships, or tired of being overcharged for bad work at other places, Jim’s is the place for you!!
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May 2021 by Robert Rew
Took my Jeep here for a second opinion after I got quoted $2200 for front end work. Jim and the staff were super nice and walked me through what they were looking for while diagnosing the issues the other shop said were there. Ultimately they showed me very clearly that there was nothing wrong with ANY of the parts and saved me over $2K. They could have easily just came back and said some parts were messed up and the bill would be $1000 or something and I would have been greatful and had them fix it, but instead they were totally open and honest. They changed my oil and finished the inspection very quickly and cheaply and I intend to make them my mechanic going forward.
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May 2021 by Tiger Ryan Urstadt Sr.
Customers of ours are very happy with them.
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May 2021 by Jeff H.
I have been using Jim to fix my vehicles for over 15 years now, and I have always been pleased with his work. I came to Jim the first time years ago when Pep Boys tried three times to stop my newly installed radiator from leaking in my Ford Explorer, and failed all three times. The "master mechanic" at Pep Boys was summoned to stop the leak and not even he could do it. That was the straw that broke the camels back. I got online and researched all the auto mechanics on Angie's List and found that Jim & Company had extremely high ratings. So, I gave Jim a shot, and Jim got it fixed the first time!!! I have been with him ever since. He has always been honest, straightforward, and reasonable with me. I highly recommend him.
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April 2021 by Andrew C.
Jim does a great job and is very honest. He focuses on the issues with the vehicle without suggesting any unneeded repairs. In addition, he has always met his time commitments and I believe him to be fair to deal with. I trust him and highly recommend.
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April 2021 by Tesa Miller
This was a gem to be found. I was quoted over 2 thousand in work from Another shop after I got their number, I called and he said for what I REALLY need, he could do for half the cost. Saved me money and I felt Jim was honest and knew what he was talking about. My car is running smooth now!I found MY mechanic! I won't be going anywhere else!
