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April 2024 by Heather Pearce
One of the pharmacist here is extremely rude and condescending. Was just trying to ask a simple question and the tone that was used to answer me was very uncalled for. So glad I only needed to pick up one rx from here wont use again.
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April 2024 by jas sparks
Victoria is the rudest, most unprofessional worker here. I’m trying to pick up medicine, not get yelled at by some cranky pharmacist at 11 in the morning.
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March 2024 by David Grant
I have been trying to maintain some level of professionalism and patience with this HORRIBLE (at best) pharmacy. They often have long lines of people trying to pick up medications and once it's your turn, you're treated like a dog. They are rude and unprofessional. Whenever I call into this place, they pick up the phone and either slam it down and hang up on me or place people on a forever hold and never come back to the phone.I had my inhaler and another medication at this pharmacy. I stopped after work only to find two employees literally dancing around behind the counter; doing leg kicks and when I told them I was there to pick up my refills, they claimed to only have one. After the woman poked around in the computer, she said, "Oh, it just came in. Here's the second one". My doctors office phone it into this pharmacy 3 hours previously! Thinking they could give me a little priority since they messed it up, they then told me 30-45 minutes. Meanwhile, I'm having a major coughing attack at the pharmacy counter wanting to get my inhaler and they wouldn't give it to me for 30-45 minutes! I told them I would come in later or another day and left. Within 5 minutes, they text me telling me it's ready!I know healthcare in general has gotten very bad but this place truly needs to be investigated. They make you feel like they are doing you a HUGE favor to assist you and get your medications. Go to Walgreens!
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October 2023 by Amanda Chase
Victoria who is one of the pharmacists there was the rudest person I’ve ever spoken to on the phone. She yelled at me that I didn’t make sense because I did not know the Aurora locations phone number. I did not appreciate her tone or attitude during this conversation. When I went to pick up the meds, she barely went over anything with me, was short and curt and didn’t even give me the chance to ask questions or tell her I was offended by her phone call, just walked away. When I have STREP I don’t need a cranky pharmacist giving me a terrible attitude.
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October 2023 by Amanda Ross
Victoria who is one of the pharmacists there was the rudest person I’ve ever spoken to on the phone. She yelled at me that I didn’t make sense because I did not know the Aurora locations phone number. I did not appreciate her tone or attitude during this conversation. When I went to pick up the meds, she barely went over anything with me, was short and curt and didn’t even give me the chance to ask questions or tell her I was offended by her phone call, just walked away. When I have STREP I don’t need a cranky pharmacist giving me a terrible attitude.
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July 2023 by Lexi W.
Understocked on basic items , the clientele are sketchy especially at night. The workers are very rude and get annoyed if you ask them where an item is. Even tho this store is the closest to my house, I prefer Safeway .
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June 2023 by Martha S.
I have shopped here since they were cub foods, but I think I may be done. On my last several visits whether weekends, weekdays or whenever I've had checkers stand and fold their arms and watch me bag my groceries without even offering to assist. On my last visit I asked whether she could assist and the response was "nobody wants to work including me." Bear in mind I am an older woman. I find this to be rude and disrespectful. Will go elsewhere.
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April 2023 by Ron Harvey
Service was 1000% better during the strike and before. Since the strike, customer service counter is closed more than it's open, rude employees and no way to even file an employee complaint. So wish there was a closer Safeway. Havnt been able to get lotto tix in months due to my shopping times always conflicting with customer service counter hours. I think I'll try the KS. At Holly St.
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March 2023 by rachel bentia
I shop frequently here and recently switched to get prescriptions here and so far no issues and they’re always very quick. The pharmacist is incredibly kind and will still come and check regarding any questions each time.
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March 2023 by James Martin
While I have spread out my pharmacy provides to OPTUM and others for some things, these folks have always been great and the manager here gets er done, is serious and makes sure the many folks working here do a good job. We still go here for many things we need.
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February 2023 by Liana M.
I moved into the area & this is the neighborhood King Soopers(S Quebec St in Highlands Ranch). I'm super disappointed in their produce, especially the vegetables section - they're always out of fresh veggies! Get bigger bins, order more, please do something!
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November 2022 by Emily W.
Are you even kidding me with how cold it is in there!! Even the people working there had coats and scarves on. Decent produce, and generally easy to navigate. Did not feel like the service was overly kind and genuine. I will never go back! Turn up the heat! My children were even completing. It was terrible.
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September 2022 by Michelle V.
This place is absolutely awful the King Soopers on Quebec in Highlands Ranch. If you have a small basket of things they never have their two self-serve sections opened they have everything lit up but you can't use six of their cash/checkout machines. It is unacceptable and I have to believe that there's other King supers that deliver a higher level of service and this is freaking pathetic. Management should be ashamed of themselves
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September 2022 by Patricia Evans
I shop here often and use the pharmacy frequently. I have always received great service!
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July 2022 by Jessica Heimer
My son’s scrip can be hard to get and this location is always willing to try. They return phone calls and are SO friendly. I drive past 4 other KS pharmacies because this one is so consistently great!
