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November 2025 by Hudson hyde
We bought a car today and whenever we got to the finance part the man that helped us, Cam was awesome he was very kind and easy to talk to and made the process very enjoyable! He is awesome at his job and made us want to comeback next time we buy a car!
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November 2025 by Peyton Lee
We bought a car tonight from Cathy and she was amazing! She was so kind and helpful and made the process so much fun for us! Will absolutely be recommending her to other people that I know looking for a car!
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November 2025 by Hector MS
Jim Lopez & Cathy Veasey , the best sales and financial teams I’ve never met before anyone like him it’s a good asset for Nissan and for the customers , I am very grateful with you guys all the experience it’s the best .THANK YOU EVERYONE see you soon!
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October 2025 by Jules T
Title: Poor Title Processing, Rude Finance Staff, and Ongoing Registration Issues
My experience with this dealership has been extremely frustrating and disappointing from the very beginning. When I first started the purchase process, the finance person was extremely rude, making unnecessary comments like “good luck getting a better rate at your credit union.” He even mentioned that he had an 800+ credit score and couldn’t get the rate I was seeking, yet I did obtain that rate through my bank with no problem.
The issues only continued after the sale. The title processing was a complete disaster, and communication followed that trend. I spoke with Alex by email, who failed to provide any help. I then called and spoke with Travis, who promised a manager would contact me, that call never came. The dealership offered a list of excuses, from blaming the county to claiming they had lost their title person. I also spoke with Jay, who sent me to a generic voicemail that was never returned, and reaching out to my salesperson was not as productive as it should have been.
It took two temporary tags before I was finally able to register my vehicle. When the registration was finally processed, I found out the dealership failed to list my bank as the lienholder. Because of that error, my bank has now flagged my loan as a personal loan at a higher rate, and I have to take a day off work to visit the DMV myself to get it corrected.
Overall, this entire experience has been unprofessional and disappointing. From the rude finance department to the careless title processing and lack of follow-through, I would strongly caution others.
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October 2025 by Robert Nicks
Dominic and Sam were great 10/10 this is the best dealership in Colorado
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October 2025 by Kevin Manion
Straightforward sales presentation. Professional, courteous and efficient. No hidden fees or upsell pressure.
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October 2025 by Chadwick Smith
I would recommend McDonald Nissan for your next vehicle purchase. Our salesperson Jay was easy to work with over phone calls and text messages. The purchase ended up being super simple and efficient. Great car buying experience.
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October 2025 by Silvia Nichols
I have been a regular customer for all my maintenance for the last 10+ years and always had the best experience. Not sure if it is the new ownership or simply hiring incompetent customer service reps, but my last experience was absolutely horrible. I was given an estimate over the phone and then in writing. Dropped off my car for the service and then had to call twice for an update since Dawson did not care to update me. At pick up I was met by a very unpleasant lady who stated that I owed $200 over the quoted price. Upon my request for clarification she proceeded to change the reason at least 3 times and then since there was no manager on duty asked me to continue my dispute with Dawson who had been the rep I was initially working with. This is where it got straight up bizarre. He told me that he can not change anything since he will lose his job and proceeded to try to convince me that the additional charge was for labor that was unexpected. I asked what was the unexpected service and I was told that it takes 4 hours, yes 4 hours to machine 4 rotors. I am sorry but I was beyond shocked at the lies that I was being told. So bottom line I had $100 something in parts and $580 in labor that apparently was not enough so they added the additional $200. It was funny for a minute, but I am so sorry to say that this level of incopetence is beyond unacceptable. Nobody ever reached out to me for a follow up with my issue. Please save yourselves the trouble and use another Nissan service place because this place has gone downhill faster than Linday Vaughn.
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October 2025 by Ian MickyG
Spoke to Kevin in the parts department about a blend door actuator. He was very friendly, and helpful. He went the extra mile for me and I greatly appreciated his help!
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October 2025 by Connie G
Buying my first EV at McDonald Nissan was an outstanding experience, thanks to Travis Smith! He was incredibly professional and made the entire process so easy and enjoyable. Travis went above and beyond, not only with the sale but also by educating me thoroughly on how to drive and charge the new electric vehicle. This exceptional service guarantees a return for future purchases.
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October 2025 by Paul Andrews
Incredibly amazing. I went to this place in serious need of a new car. This place made it happen not only fast, but with welcoming and just awesome service. Tony, Alex Z. and Jim Lopez made its actually fun to work with them (although everyone there seemed just as great.) I genuinely left pleased with my purchase as well as the time I spent there. Most definitely give this place a shot!
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October 2025 by Natalie Haddon
Thank you Jay for helping me narrow down my car search. He was very knowledgeable and thoughtful throughout the process!
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October 2025 by Amanda Cooper
Great experience with Travis Smith! He found the perfect vehicle for my needs. The whole experience was AWESOME! Thank you to everyone at the dealership.
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October 2025 by Brett Beach
Wonderful buying experience. Top notch.
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October 2025 by OG Peñate
Great service provided by Lisa.
