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January 2024 by Vahid Ash
I had a great experience working with sales, as well as working with the management to purchase my new car. Lorena Walsh, the salesperson, answered my questions and helped me make the right decision when I bought the car I wanted. The dealership manager, Lou Haddad, helped me several times to fix the body protection package I bought from the dealership at the time of purchase, and made the buying experience stress free.I had a great experience working with this dealership. I wanted to buy a car from a dealership in another state because of their deals, but my experience with the Nissan dealership staff during the test drive made me change my mind, so I decided to buy locally despite the price difference. Although I don't live near this dealership, based on my recent experience with them, I will continue to get my Nissan maintenance done there. I highly recommend their dealership to others as well.
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December 2023 by Chris Sass
Wonderful experience with Jim Lopez last night while purchasing our new car. He was very helpful, VERY patient, and extremely knowledgeable about all the products Nissan offers. He listened to all of our needs and features we wanted. He then helped us sift through all the options that met that criteria and narrowed it down to 2 that fit the bill. We test drove both cars and he showed us the great features we didn’t know we had available in them. After we decided which one we wanted, he introduced us to the parts and service staff for when the car needs maintenance or repairs. He explained the benefits of using Nissan approved mechanics and parts to keep our new car in tip top shape for a long time. Overall a 10 star experience but this will only let me give 5 stars unfortunately. Highly recommend seeing Jim Lopez and his team at Nissan, you won’t be disappointed.
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December 2023 by Vanessa Handa
Amazing dealer! I shopped around a lot before deciding to go with them and I’m so glad I did because they walked me through the entire process with so much patience and care. They went above and beyond to accommodate my needs and help me get the perfect car for me. This was the only dealer I felt I could fully trust and the entire team worked together and took good care of me, from the beginning to the end of the process- and beyond. I wouldn’t go anywhere else.
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December 2023 by Lorena Walsh
Well, it’s never a fun day when you learn your tire has a nail in the side wall, unpatchable. Matt, the GM, and Samantha, in service, scrambled to help me find a tire in Boulder. Then sent a driver there and got me back on the road safely, after I was driving with only 10% PSI
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December 2023 by Bob Eisenman
Paige Thompson (salesperson) was AMAZING! Hands down the best car buying experience I've ever had. Paige, and Lou, you took what I was worried about addressing and made it an incredible experience. If you ever need recommendations, I am your guy. Excellent job. Sorry we kept you there so late.
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December 2023 by Swapnika Reddy
I recently had the pleasure of purchasing a new car from Larry H. Miller Nissan Highlands Ranch. I am thrilled with the outstanding service provided by Philips Redinger. From start to finish, my experience was nothing short of excellent. Philips' extensive knowledge of the Nissan lineup was evident as he guided me through the options available, tailoring his recommendations to my specific needs. His friendly and approachable demeanor created a welcoming atmosphere, making the entire car-buying process enjoyable. What stood out most was the transparency and honesty exhibited by Philips. There were no hidden costs or surprises; he took the time to explain pricing, features, and options, ensuring I felt confident in my decision. Throughout the negotiation and paperwork process, Philips, Lou and the team demonstrated a high level of professionalism, making the experience smooth and efficient.Philips went above and beyond in paying attention to detail. He patiently addressed all my questions, thoroughly explained the car's features, and made certain I was comfortable with every aspect of my purchase. Even after the sale, Philips has been responsive to my follow-up inquiries, showcasing a commitment to customer satisfaction.I wholeheartedly recommend Larry H. Miller Nissan Highlands Ranch for a positive and stress-free car-buying experience. Philips and the team have set a remarkable standard for customer service, and I am grateful for the exceptional service they provided.Thank you, Philips Redinger, for making my car-buying journey memorable and enjoyable.
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December 2023 by Trish Guillermo
After a wasted Saturday at Woodmen Nissan where we only got the run around, we popped over to this location where they got us in and out in two hours and locked in 3.9% for me on the Pathfinder Rock Creek Edition! The whole team was great. Ask for Jeff in sales!
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November 2023 by Carly Karpovage
The team was incredibly supportive and always willing to assist with any questions I had throughout my purchasing process. I never felt any pressure, and every interaction was genuinely enjoyable. The General Manager even took the time to ensure our satisfaction and personally addressed a few extra questions I had. I highly recommend this dealership.
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November 2023 by Brianna Groves
The staff was friendly, accommodating and professional. I normally don't fully enjoy the car buying experience because it feels like I am being manipulated into buying situations I don't want. But this experience felt like I was in charge of my decisions. The dealer worked with me to get the pricing I asked for in order to pay my car note comfortably, and the entire process was efficient and enjoyable.
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November 2023 by Emily Eaves
Jeff, James, and Scott were amazing. I can't even begin to explain how helpful and patient they were. Jeff reached out bc I was inquiring. Very patient, understanding knowledgeable and all around nice. He wasn't pushy. I came in looking for a truck and ended up leaving with an suv. He showed me about 6 vehicles as i kept changing my mind. He never once complained. He was awesome whole process through. James was awesome as well. Very helpful with the Financials of it all and explained everything thoroughly. Scott did great with financially paperwork and explaining everything I was signing. Great experience all around.
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November 2023 by onemoreokie
I recently bought a truck from Larry Miller Nissan-Highlands Ranch. I had a pleasant buying experience but had a few small issues after delivery. I worked with Matt (the GM) to remedy them, and he was kind and courteous getting things sorted out. Thanks so much! I would recommend this dealer!
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November 2023 by Arnie Gonzales
My wife and I recently had the pleasure of taking our vehicle in for an oil change. Not only was the price amazing but the service staff were so nice and informative on everything they discovered during the oil change. Kudos we have found our new home for service on our vehicle which I may add is not a Nissan. Thank you very much for your amazing kindness and service.The Gonzales family
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October 2023 by Rob Germundson
Easy to do business with. The sales manager Lou, the sales people Ashley and Jeanine were knowledgeable and helpful. There wasn’t any high pressure sales tactics. The finance person Jillian was excellent. It was really nice to see women employees in a sales dealership. We purchased our vehicle at the right price and received a great trade value. My wife who hates buying vehicles actually enjoyed working with everyone. We highly recommend them.
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October 2023 by Jenn Ramirez
I had the best car buying experience in a long time. Ashley helped me tremendously! She went above and beyond to make me feel comfortable and confident about my purchase. I had been shopping for a vehicle for quite some time and I didn’t receive the same excellent service that Ashley and the team provided me. I cannot thank them enough for making this so seamless and easy for me. Don’t hesitate and let them help you find your next vehicle!
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October 2023 by Erin Jeppson
I made an appointment for an oil change because I received an email with a coupon. I made an appointment at 2 o’clock and I sat in the waiting room for over two hours before getting any information about my car. At that time I was given the option to add over $1300 in repairs. I know that a diagnostic was included with the oil change, but having to wait two hours past my scheduled appointment time to get that information was extremely excessive. Had I known that it was going to take over three hours total out of my day for a simple oil change, I absolutely would have gone somewhere else regardless of the discount in the email I received. I will say that Autumn was very pleasant and I enjoyed working with her. However, based on this experience, I will not be bringing my car back for maintenance to Larry H Miller.
