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January 2024 by Bill
My wife and I came out of state to buy an Alfa Romeo Stevio and Christian was wonderful to work with. The place is a car show with so many beautiful vehicles. The buying process was very smooth and they were more than willing to work with me to agree on a price. The paperwork they prepared for me to present to my home state DOL was flawlesss.
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December 2023 by Marco N
My husband and I are currently leasing an Alfa Romeo Stelvio from this dealership. Today the car completely stopped working. I called for assistance and they gave me a number to call to have the car tow and send to them. They said they can look into it after 15 days. And they can’t provide us with a car loaner in a meantime. I was literally told to call another dealership to get rent a vehicle. How is it possible that a so call “luxury” dealership doesn’t even have a loaner?This is a complete joke and for sure not a service/assistance someone would expect from them.
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October 2023 by Jessica Sundstrom
I went to have a key programmed. I left a book there, spoke with Kim, because I live in Fountain they were willing to mail the book to me. Everyone there was awesome. Thank you
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October 2023 by Lynne Neumeister
I had my Alfa Romeo serviced at Mike Ward and had an excellent experience. Ashley Otto was kind, responsive, and knowledgeable. I was updated at least daily on the progress of my vehicle. She issued a loaner to eliminate inconveniences as much as possible and I was also aware of the status of my car at all times. Even though the dealership is quite a drive away, I feel very comfortable and confident with my vehicle in their hands.
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October 2023 by Renee Wyatt
Five Stars is for Ashley Otto in service. I brought my Maserati in for routine maintenance and had a wonderful experience due to her top-notch customer service skills. She is friendly, responsive and helpful every step of the way.
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October 2023 by Hieu Le
This is the first time I make appointment @ Mike Ward Maserati. The process was so easy and fast. Fortunately, Ashley was awesome with her help to take care of my new car. Highly recommended!!!
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October 2023 by Travis Miller
Ashley was amazing. She was so communicative and kept giving me updates throughout the process. She was incredibly easy to work with!
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October 2023 by Li F.
I'm very disappointed with this dealership service I always bring my Lamborghini to do the service dear , but at this time I brought a Maserati 2003 needs a key and I have the the car with them for 8 months and two month ago. I came and talked to the service and they said we working on it and when I went there today they said the same thing we working on it and never never never touch it all what I'm asking is my key to take my car back , but now the car has a flat tires and I think he's not gonna start because the battery in an hour and a car always put in the garage now been eight months outside in the parking lot and then don't take care of it how they supposed to be
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September 2023 by Amanda Cox
Have to drop a line to rave about Jimmy Nicholds.. bought a car with him and he was thoughtful enough to call and me and check in on how I was doing and how I was enjoying the car! Best customer service ever. Thank you Jimmy!
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August 2023 by Kelsey Sataev
Such an exceptional buying experience. Mr. Todd is a punctual sales associate and kept me updated every step of the way. We enjoyed talking about past military experiences. It was a hands off buying experience for me with little work to do on my side. Mrs. Fetzer is the financial manager that processed my loan within hours. She kept in constant contact with USAA and I was able to obtain my loan fully processed in under 6 hours! Thank all of you again for such a smooth process.
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May 2023 by Lou G
I bought my Maserati from Mike Ward and I couldn’t be happier. Jeff Myers was my salesman and he was GREAT!! He explained everything to me about the cars and in the end, found the perfect one! I highly recommend that if you are looking for a sports car at Mike Ward to work with Jeff!!
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May 2023 by The Unbeatables
I had the best customer service at Mike Ward Infiniti with Dan Tisser! Knowledgeable, friendly not pushy - a seamless transaction. I’d love to only buy cars from this establishment for the rest of my life. Thank you Mike Ward and Dan! I love my new car too!
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May 2023 by Lou G.
I bought my Maserati from Mike Ward a few weeks ago and I couldn't be happier. Jeff Myers was my salesman and he was great!! He explained everything to me about the cars and in the end, found the perfect one!! I would highly recommend and if you're getting any kind of sports car at Mike Ward, work with Jeff!!
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April 2023 by Robbie Gildenblatt
Had a excellent buying experience with Jeff Meyers at Mike Ward. Very professional, direct, and responsive throughout the process. Purchased out of state, flew in and Jeff was sure to make everything smoothe and easy. Had some issues back in my state for registration and Jeff took care of it with one phone call. Will go straight back to Jeff is he has something I'm in the market for.
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March 2023 by John Brungardt
What an amazing place. Worked with Larry and couldn't be happier. He took the time to show me quite a few vehicles and was very knowledgeable. He made the purchase, quick and efficient and earned a life long customer. Could not be happier with all the service!
