Safeway at 9255 S Broadway in Highlands Ranch, CO, offers a convenient and friendly grocery shopping experience. The store features a variety of departments, including a bakery, deli, produce, meat and seafood, floral, and pharmacy. The bakery is praised for its customizable cakes, cupcakes, and the ability to order bakery items online through the Order Ahead service, ensuring they are ready when customers arrive. The deli provides party trays and made-to-order items, while the produce section is full of fresh fruits and vegetables. The meat and seafood departments offer a good selection, and the floral department features exclusive designs. The store also provides services like Grocery Delivery and DriveUp & Go™ to save time and make shopping more convenient. The pharmacy staff, including Sammy, is recognized for being kind, efficient, and always helpful. The store’s employees are often described as friendly and attentive, with some customers highlighting exceptional service, such as employees who went above expectations with special orders or caring assistance during busy times. Visitors from out of town frequently enjoy the store's offerings and express appreciation for its quality. However, some reviews mention less positive experiences, particularly regarding customer service during store closing hours. One customer recounted a rude interaction with a staff member close to closing time, although they appreciated the professionalism of another employee who handled the situation maturely. Overall, Safeway in Highlands Ranch is regarded as a store with good fresh products, helpful staff, and convenient shopping options, despite occasional service issues.
