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November 2023 by Judd Watts
Fair Shop. Fully Staffed. Supported by three or four Certified Master Mechanics. They answer their own calls, take time (efficiently & effectively) to talk with you; hear you out, document your issues and make every effort to turn your repair around, back to you, as soon as possible. Saturday service which helped us! Ours was an older model BMW x5 with an electrical issue requiring a replacement of both alternator and battery and the required reprogramming, $$. Offered other services; maybe needed, but they were flexible and respectful. The repair is warranted for 5 years or 50,000 miles. That’s unheard of in my world. Thanks guys!Services: Electrical repair
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November 2023 by David Pasley
I purchased five-punch oil change / tire rotation cards for my kids. At face value, it would seem to be a good deal, but they told my daughter that her Honda CRV required full synthetic oil (not true), and pressured her to agree to using five punches for two oil changes. On an earlier visit, they told her she needed spark plugs, transmission fluid and differential fluid, even though that had been done at the dealer seven months earlier. They said they had the Car Fax pulled up, and it wasn’t listed. I haven’t verified that, but it seems unlikely. On another visit, they upcharged for additional quarts of oil, but should have notified us in advance. Also, twice they said they couldn’t rotate the tires, which was supposed to be included with the punch card service, because the tires had wheel locks on them and we didn’t have a key, but this also wasn’t true. The lugs simply have six spline nuts, for which any tire change shop should have a socket. On another visit, they recommended a brake job for $988, which we got done elsewhere for $450. Buyer beware.
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October 2023 by Tj Titus
This place is amazing! They took me in right away for a mount and balance when discount tire wouldn't at all! Taylor is my favorite ask for him he does amazing work. Christian is amazing as well at the front and will inform you on anything that is wrong with multiple options of fixing any issues. I would always recommend this place!
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October 2023 by Maci Chance
We have been very happy with the service we have received from Service Street in Highlands Ranch. I feel like we always get honest suggestions for the work needed for our cars (we bring 4 of them to SS!), what needs to be done and what can wait. The quality of the work is great, we have not had any follow up issues that would require us to return the cars for the work that was done (we have had this issue with other shops). Christian is amazing, he is super communicative, and really works with us to make the best decisions regarding our cars. They also have a great experienced mechanic on staff that has clearly has been doing this a while and knows a lot. We have been taking our cars to SS for about 2 years now and have been very happy with the quality of the services, and the great customer service. I highly recommend Service Street in Highlands Ranch!Services: Transmission
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October 2023 by Andrew Englund
These guys are awesome! I brought in a used car to have it evaluated before the purchase, and man were they thorough. It ended up being a solid car, but they found a few easily overlooked issues whose repair would’ve cost around $1300 dollars. I brought their report back to the dealer and the dealer agreed to take care of those repairs at no cost.The rate for this service was very reasonable, and it feels amazing to have been able to know exactly the quality of car I was buying.Thank you!
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October 2023 by Twila Stott
The Highlands Ranch Service Street location has taken care of me very well over the past year and a half. I went to them with my high mileage SUV and they did a full inspection and told me what I needed to do. I didn't have the money at the time to complete all repairs but I was able to wait a few months and do them little by little. They didn't judge me based on that and were always happy when I came in. I also had an issue with a replacement work they performed and had a part fail (no fault of their own), and they took my car in on a VERY BUSY Saturday and yet they still fit me in and took care of the problem. They will always get my business no matter what. Thank you Service Street for always being dependable and having great customer service even no matter what!Services: Steering & suspension repair
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October 2023 by Ilana Mountjoy
Christian was very professional and great at communicating. We had an issue with our car and they got us in te next day. There was a part that they weren’t able to get until later that evening but we needed our vehicle before the next day and he made it happen. We are very satisfied with our service. It’s hard to find a mechanic you trust and we trust Service Street, Highlands Ranch.Services: General repairs & maintenance
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October 2023 by Roy Cantu
When I called into make an appointment the worker on the other end was very customer service oriented. I arrived today and Mr. Christian was very sharp with his skills.I was impressed. They did not aggressively upsell their products. I felt very comfortable in the establishment. I plan on returning. Thank you Service Street!
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September 2023 by Doug Cowles
First time taking my car here and I was impressed. I told them what I wanted, they fixed the issue in a matter of hours and explained what additional things I need to consider down the road. Great customer service. I recommend.Services: Auto brake repair
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September 2023 by P G.
I've taken my 2018 VW Tiguan here twice for an oil change. The first time, I had no issue. The most recent time I came in, I discovered that my car was leaking oil. I had someone look under my car to confirm if my car was actually leaking oil. After that was confirmed, I brought my car to another shop who was actually cheaper than this place was, even after a coupon I used here. The other shop I took my car to kept the crush plug that was causing the leaking, and they said that the plug was cracked, and the only time it could've cracked was during the installation of the plug. Will not be coming back here. This place is also more expensive other shops as well.
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September 2023 by Anthony Walker
If you are looking for an honest, reputable car repair garage this should be your only choice. I discovered this location years ago and the continue to retain only the best mechanics and go above and beyond to make sure that everything is properly repaired. Kudos to Milton and all the Service Street staff for a job well done!!
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September 2023 by Don B.
Friendly front desk staff. Requested service was performed quickly in finding issue and replacing convertible roof wiring. AC diagnostics fee was refunded due to misunderstanding. This was nice. However, prices were found to be higher than their local competition. Several unsolicited repair quotes during the same visit were way higher than competition on Broadway. Most blaring, SS said the replacement of 2 AC metal hoses was needed due to a small hole in each from them rubbing together. They stated that the hoses could not be repaired. Special order from the dealer was needed. ($640 parts $1054 labor). We went elsewhere. In reality, only one of the tubes had worn thru. B-Plus recommended a local shop could fix the metal tubing. Cost $75. Total repair $498. This has destroyed any trust we had in Service Street.
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August 2023 by K P
I have used Service Street for a few years now, and every time I am continually impressed with their hospitality, transparency, and quality of service.The people at the desk/phones are super friendly. Kevin and Christian are very understanding of time and cost pressures that auto repairs can have on people and have on multiple occasions been willing to work with me on getting the fastest, cheapest outcome for my needs without sacrificing quality of service. I have also witnessed them taking care of many other customers in the same way and it is nice to know how much they care.I have never been dissatisfied with their auto work. Every time I leave the shop I can feel my vehicle has some new life in it. They offer a couple different payment plan options that really help if you are not financially prepared in the moment for the repairs you need. The payment plans are easy to set up (through a third party) and auto-deduct from your paycheck. There is typically a 3-month window of 0 interest if paid in full, so you can always pay off early.They're also open on Saturdays, which can make a huge difference on how quickly you can get your car back.Highly, highly recommend this shop.
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August 2023 by Eric Trotman
Great experience here, Christian helped me out quickly and kindly. They send out regular texts on the status of their inspection(s) and a detailed breakdown of recommended services. The car was finished that same day even though it was quite busy.I’d recommend them anytime.
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August 2023 by Jeff Brand
These guys are great. I scheduled an appointment and had my car towed to their place. They got to my car the next day and were done with a laundry list of things I'd given, to include replacing coolant hoses, timing belt, water pump, brake master cylinder, clutch cylinder, flushing coolant system and bleeding the brakes. To say I was pleased is understating it. Would not hesitate recommending them to anyone, especially for those who are particular with their cars.Services: General repairs & maintenance
