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March 2024 by Geneva lebron
This is a big and nice post office. I drive farther to go to this post office because they always have four mail clerks on the weekdays and a they have a couple of self serve post office stamp machines. They are very helpful and good with customer service and they get you out fast. I highly recommend this post office.
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March 2024 by Dean Poole
We have had to use the passport service here 3 times in the last six months and each time has been fantastic. The lady who manages the passport applications is efficient and relays helpful advice each time, making what could otherwise be a draining experience quite easy and pleasant.
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March 2024 by Juan San
Post Office sucks!!! I had something ordered to get to my second job and they put "vacant" we are open 7 days a week and close at 9pm. That's why we have a sign that says open with delivery instructions that says drop off with staff inside the store. I don't understand if they drive in and see workers putting product away why can't you leave the package with them
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March 2024 by Chloe D
We walked in to send in our passport renewal forms and saw there is a separate designated Passport desk. The man there, Jamie, checked everything, put it in order, and got it ready to ship. He was so helpful and nice! And this was at the very end of his day on a Friday! Shout out to Jamie for the help, Thank you!!!
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December 2023 by Melissa Beardon
i was expecting a package and it has delivered on my front porch but the guy never came to deliver as i have proof, but the supervisor have no clue....i hope i can minus review, as supervisor Brandi is the least helpful, plus the employee are rude and has no clue..
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December 2023 by Don McKinney
This location really is the worst. My mail forwarding never worked, even though I went to the office and talked with a supervisor 3 times. One of these visits, the supervisor said I should wait until the end of the shift of my mail carrier and then ask him about the mail forwarding problem. That was the most insane and incompetent thing I have ever heard. First of all that is literally your job as a supervisor, second I have no idea of who the mail carrier at my old house is and even if I did I am sure lurking around the parking lot in the dark to ambush them when they returned would be received really well. Honestly, I think they enjoy screwing with their customers and as government employees? They could probably show up naked and stab a customer, and they still wouldn't get fired.
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December 2023 by Roman Naujoks
I’ve had a P.O. Box here for a couple months and it seems they have lost over half of my mail. Every other time I come to get mail someone else’s mail is in my P.O. Box and the post office doesn’t know where my mail is. Don’t risk losing a package by using this post office
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December 2023 by Adam King
The customer service representatives at this post office are very nice, friendly, and professional. I realize it is easy to dislike the US Postal Service because of all of the cutbacks and the reliability is no longer what it once was. However, the people working the front desk at this location overshadow that perception. I went to this location two separate times within a week, and both times I was greeted with kindness, professionalism, and an overwhelming willingness to serve. It can't be easy staying positive when most customers come in with a preconceived feeling of how much they dislike the US Postal Service, but regardless, the people at this post office make it shine like a diamond.
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December 2023 by S. Trujillo
Do not use for passport acceptance walk in!Online they say passport acceptance walk in is from 8-8:30 am on Mondays.We drove 30 minutes and got there at 7:45 am today (post office opens at 8:00 am)We waited a few minutes then realized the doors were unlocked and a line was forming inside.They open the passport counter window late at 8:15 pmThen say they can only take 5 people and made the cut off right before us, BUT the people before us told them they didn’t have photos and they don’t take photos there. Instead of letting us go ahead of them the USPS lady said she’d wait for them to get photos done across the street at Walgreens and we could come back tomorrow (not possible with my schedule).Minor passports require both parents present or notarized forms or death certificate. I doubt everyone in line was prepared for that (all single parents) so I wish that question would’ve been asked.I guess that USPS lady would rather sit around while people get photos at Walgreens than do actual work for people who came prepared and have very tight schedules.That was an hour drive round-trip for nothing.
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December 2023 by Karl Kelman
Counter employees are nice, but it's been horribly understaffed for at least ten years. Expect really long wait times.Again, nice folks work there, but they're working in a completely dysfunctional system, so you're experience will generally be bad.
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October 2023 by Fabielle
One word of advice: RUN!!! Don't go here to send anything important. All USPS staff at this location are truely terrible. They care more about joking around and disrespecting your humanity and privacy rights than doing their job. Because they did not care to do their job, I haven't been able to sleep since 8/17/2023 due to them not using my requested delivery product. Which resulted in delays, confusion and now additional problems for me. All because they didn't deliver an important document on time. I stated my package had to arrive at destination in 2 days. Clerk looked at me with a smile "acknowledging my request" and did absolutely nothing different. Nearly a month later, I am still dealing with the problems they have caused me due to their unprofessional behavior. I wish I could give them negative stars!
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October 2023 by Garret Glass
After doing the online Change of Address in June, we have still not received any forwarded mail. We have done the form 3 times, two of which with the help of the clerks at the post office and we have received different advice each time. The last COA we did was rejected for a reason that was because of what the clerk told us to do. When we asked to speak to the branch manager they said they "had just stepped out." This was after the clerk had disappeared for 15 minutes. Our mail is being held hostage or has been returned even though we have tried to do everything right. We have enjoyed going to his branch in the past, but now they have been very unhelpful, and the whole process is convoluted and apparently too difficult to understand even for the employees.
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September 2023 by Silvana Smith
The STUNNING level of incompetence at this location is an embarrassing example of USPS repeated failures! 3 separate times we have completed address change forms. THREE TIMES! Not a single piece of mail has been forwarded; now they want me to go back with new forms. Keep my mail!!
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August 2023 by Melissa Johnson
PLEASE FIX YOUR AFTER HOURS DROP BOX!!!! SO ANNOYING WHEN IT IS STUCK!!!!! MY ONLINE BUSINESS ARE SEVERELY EFFECTED!!!Super nice workers!!!! I get there 20 min prior to opening to be first in line. I wouldn't recommend goin on a Monday or a Friday those are their busiest DAYS
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July 2023 by Noah Poimboeuf
horrible post office, very unreliable. they lose 1/4 of my packages. very unprofessional and sloppy people working here and absolutely terribly managed. they're lazy and they've lied about delivering a package multiple times
