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September 2025 by David Mead
Update: still the worst pharmacy of all times
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July 2025 by Matthew Donald
I called my doctor and they said the pharmacy would have my prescription. I went the next day to the pharmacy and they said they'd get it for me by the day after. Two days later, and two days without my important medication, they still didn't have it, and then when I called they told me that they weren't allowed to give it to me for another week when I've already been out for two days, and when I stressed how important this medication was and that I needed an emergency prescription, they said it was against the law and threatened to call the police on me.
Don't go to this place. Not until they actually learn how to empathize or communicate properly. I felt like a criminal for just caring about my mental health.
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March 2025 by Christine Case
Each Walgreens would get a different review. The one at wildcat reserve has some of the best two pharmacists I've ever known, but there are others in the city that have the worst. So I guess you have to take each Walgreens and judge it by the quality of the pharmacist they hire
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March 2025 by Rowell Haso
So terrible, hours are horrible staff was terrible, place should just shut down.
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March 2025 by Johnson shop Shop
Horrible so horrible service was terrible they are always on lunch should be shut down
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December 2024 by Kayla Calhoon
Absolutely the rudest pharmacist I’ve had to deal with. Nothing but attitude from the second she answered the phone. I don’t know why all of the pharmacists I talk to hate their life so much. I just need my medications and you’d think 8 hours would be enough time to fill a month's supply.
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December 2023 by Tyler Garrity
I was speaking to someone at the pharmacy and they were being completely unhelpful and unprofessional. The tech wasn’t suggesting any other solutions to the problem until I had to mention the coupons that can be added for my prescriptions to be filled and then she finally said they could be filled that way. I said thank you at the end and the employee ends the call and thinks it okay to just say uh huh sure and hang up immediately. There were multiple times where I had to repeat myself even though I was speaking very clearly. Very frustrating.
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December 2023 by Ramin A
Terrible, everything is delayed all the time, had to transfer everything to Costco becaue Walgreens staff kept making excuses to get my mom's insulin. Costco filled it the same day. While I would love to have a pharmacy near me, these guys are useless.
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September 2023 by James R.
On several occasions, I've been told my prescription was completed only to show up, wait in a 45 minute line to find out that they hadn't started it yet. Customer service is what steals the show though. It is the most unprofessional rude group of individuals I've ever dealt with in retail. I stopped going about six months ago and moved my business to wildcat. Brian, and Chris at the wildcat location are phenomenal. They exemplify customer service and make me feel welcome. The pharmacy lead at the Broadway location, however, constantly argues with me about my doctors prescription. It's just unnecessary. I would give this location negative stars if I could.
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June 2023 by Jamie R.
Worst service in town as far as the pharmacy goes. I'd take your money elsewhere. They don't fill orders as requested, always out of stock and extremely rude at the counter.
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December 2022 by Daniel Boscia
By far the best Walgreens around. They are super busy (as they all are) but they take the time to answer the phone and make the best of the situation. They are always kind, courteous, and try to make the best of hard situations. They are by no means perfect but they do strive to do the right thing.
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December 2022 by Derek Beck
“Seven days to fill a prescription” - that’s what I was told today after already waiting 4 days since the script was sent in and never getting a call/text on the status of the script. This was for an antibiotic for our newborn.Unfortunately, every time we go to this pharmacy it is a negative experience, but this is the last time we’ll be going here. Here’s some other experiences:- Showed up early for flu shot appointment and had to wait 45 mins beyond end of appointment window before getting shot- Have sat at the drive thru window for 10+ mins before even being acknowledged multiple times- Scripts consistently take 4+ days to fill- Drive thru periodically closed during hours it should be open-Signs up for the past couple of years saying they’re understaffed, but doesn’t seem any attempt has been made to address this
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December 2022 by Sarah Lewis
Awful experience. The large set guy with the glasses that works the pharmacy is just horrible . Take over 2 days to fill a prescription, Doesn’t even acknowledge you, just walks away from the window after saying “not done yet” . No reasoning and acts like he is too good to give one . Which he obviously isn’t . I had a daughter who was sick and needed zofran . I’m also 7 weeks pregnant so emotional and going through a lot . No respect . Lowlife who is obviously miserable and needs a new job . Just gross
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December 2022 by Sydney R.
My prescription sat at this pharmacy for two weeks.... Called today to get an update and they were very rude. I apologized that I needed it today and then the lady hung up on me.
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December 2022 by Google user
“Seven days to fill a prescription” - that’s what I was told today after already waiting 4 days since the script was sent in and never getting a call/text on the status of the script. This was for an antibiotic for our newborn. Unfortunately, every time we go to this pharmacy it is a negative experience, but this is the last time we’ll be going here. Here’s some other experiences: - Showed up early for flu shot appointment and had to wait 45 mins beyond end of appointment window before getting shot - Have sat at the drive thru window for 10+ mins before even being acknowledged multiple times - Scripts consistently take 4+ days to fill - Drive thru periodically closed during hours it should be open -Signs up for the past couple of years saying they’re understaffed, but doesn’t seem any attempt has been made to address this
