-
February 2023 by Sarah R.
If you're going to take more than 2 min in the drive through pharmacy ...make them go inside !! The drive through should be efficient and not the place to take 30 min to figure out your Rx issues .
-
November 2022 by Christine M.
if I could give this pharmacist Petya a negative star rating I would! I have been a customer here for about 12 years. The new pharmacist Petya is one of the rudest and laziest pharmacists I have ever come across. she processed my prescription wrong and refused to correct it and or to call my pharmacy so they could explain that how she did it was wrong. She refused to do it until I had to have a conference call with her and my insurance company. When I went to pick my prescription up a couple of minutes ago, I asked for a phone number to file a corporate complaint. to give me the corporate information, and then told me they are transferring my prescriptions out. Do not waste your time or money on coming to the pharmacy.
-
September 2022 by Kait B.
Literally the worst pharmacy. They should just close it down and call it a day. Lines are ridiculously long both inside and outside and they don't care.
-
August 2022 by GFmtngirl D.
Pharmacy service is consistently terrible. Had two prescriptions sent to this Walgreens early yesterday by a teledoc. Would have had them sent to Amazon but they said they had to send only to pharmacies in Colorado. SMH! The Walgreens App said they'd be ready that afternoon. One of the two were antibiotics, mind you, so not something you really want to delay. Today, the next day, at 5:25 pm, still not done. Had to call and wait on hold for 10 min to ask them to fill them. They close at 6pm so had to rush over there to get the prescriptions. This is the second time we've had prescriptions sent there and they don't fill them until you come in or call. Oh, and Walgreens keeps charging us copays even though we've met our out of pocket max and Amazon and Express Scripts are not charging us copays. I'll figure that out later. Anyway, amazon Pharmacy has much better customer service, no hassles, next day delivery or two day if you have Prime, and no condescending lectures. Just ask your provider to send the scripts electronically to Amazon.
-
August 2022 by Nicole J.
Very unpleasant experience with the Pharmacy staff. With so many other Walgreens in the area I would highly recommend a different location.
-
July 2022 by Sylvia K.
SHOPPERS BEWARE: Do not frequent this Walgreens for prescriptions!!! I was notified that a prescription was ready, but there should have been more than one, so I called. I was placed on hold for 31 minutes, and every time the phone system defaulted back to ringing (about every 3-4 minutes), a person would say "hold please" and would place me on hold without so much as allowing me to say a word. After the 31 minutes, I was hung up on!! I needed the prescription that was not ready, so after waiting about 2 hours, I headed to the store drive-up and waited another 20 minutes in line. The car in front of me ended up leaving- that's how long they had been waiting. When I finally did get to the window, I was told that the prescription I needed was not ready, even though it should have been on automatic refills. She said I would need to come back, which meant waiting in line yet again. I told her about waiting on the phone for 31 minutes and being hung upon on earlier, and that I had been in line for another 20 minutes to get to the window, and she really could have cared less and said they are understaffed "today". It's clear to me that this is just an excuse, as getting a prescription at this place always takes forever. The Walgreens in Castle Rock, where I used to live, took 5 minutes at the most every time I went through the drive up. In contrast, this place is a disaster!!! I will be moving my prescriptions elsewhere.
-
March 2022 by Edgar V.
This is by far the worst pharmacy I have ever experience. Don't support them and go somewhere else. They honestly couldn't care less if you shop there or not. Never again!
-
November 2021 by Google user
The male employee was scratching himself while he waited for some to bring something to scan my FedEx package so I turned my back to the counter. I wish the lady would have brought the scanner a lot faster than she did.