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February 2024 by Thomas Edmunds
The Short Girl who was working Upfront Saturday like at 7 ish was super rude horrible customer service will never be back can’t believe they talk to customers like that Took Everything in Me To Not Say Anything
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February 2024 by Colorado TripZ
I only stop here because its location. The guy that works here around 11pm is rude and tries to not help in anyway. I will leave if i see him working. If you have visited here while he is working, you know what im talking about...
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January 2024 by Monique Minard
Came into the store, trying to find something I could afford due to the fact that I am low income and it is the end of the month walked around the store for about five minutes looking for something I could afford, but as I was walk again, your employee working that night some lady Ended up pretty much shutting the door in my face because she was upset. She couldn’t go smoke at that moment as I was walking it then I walked around the store for about five minutes, trying to find something I could afford and went to the register to pay for a pizza your employee at that moment grab the pizza, flipped over and slammed it on the counter to find the scanner. I ignored her attitude just continued to check out my card declined even though it’s supposed to have money on it and I told her I don’t know why it’s not going through. Give me a minute and she accused me of coming up to the register, knowing I didn’t have enough money, just trying to get something free. I feel like this was very disrespectful at that moment she refused me service And pretty much shoved the cash I did have in my face, handing it back I have decided that I’m not coming here for business anymore. . I don’t know who this lady was but she was your only employee working at 10:30 at night on January 25, 2024. at at the johnstown location on 34! Very disappointing!
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November 2023 by Mike G.
Horrible customer service. The ladies running it are always rude and the older gentlemen is always friendly and wonderful: store is kinda grimy it's an old store needs a remodel already!!
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September 2023 by Gilberta Orozco
Shirley your the best girrrl ?.love your happy friendly attitude.girrrl you deserve a raise dealing with all these rude people.
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July 2023 by Kathleen R.
I ordered DoorDash (so I'm already over paying): a Reese's, a KitKat, Chex Mix, and a "Big Gulp" COKE. I get my order, take a sip... and it's CHERRY Coke. Gross. THEN I get the Kit Kat out of the bag, and see that it is expired SINCE FEBRUARY 2023! Absolutely ridiculous and there is no excuse. I'm not really sure why someone whose only job it is, is to ring up customers buying chips and cigarettes can't press the correct fountain soda button, or make sure their products aren't expired by literal months! Beyond aggravating. I tried to call the store, and it just rings and rings and then I get the fax machine noise... what a surprise.
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July 2023 by khy
The employee made my night when I came in yesterday for a coffee :) She had such a contagiously positive personality and was an absolute joy to speak with, but she also was killing it at her job! Definitely a place worth making a pit stop at.
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May 2023 by Anthony Gonzales
The employees are very rude, there is never any hot and ready food either. The location is also very hard to get in and out of
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April 2023 by Samuel Anderson
I love Shirley, she makes me laugh every time I go in
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October 2022 by Winter Sullivan
Card reader wasn’t working and instead of the cashier asking to try again she was doing too much. She said “hey hey try again. Slide it. This isn’t a food bank.” Very rude and unprofessional. If you don’t like your job then quit you old hag! I bet the comment was racially motivated as well. The audacity for a minimum wage job! Sounds like you know all about food banks working at 7-11!
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April 2022 by Jared Rosier
Yes if there was a lower option than one star I would choose that. I went in to get four packs of American Spirits and was denied use of the dollar off coupons that come in the pack. The lady with red hair works overnights told me that they stopped accepting coupons back when they became $7 a pack. Funny that she wouldn't even scan one to show me that, that was true it's pretty obvious she was just deciding to be standoffish. Could the owners or managers please explain why that would be the case. I'll be contacting American Spirits directly.
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January 2022 by Dre Quintana
There is a girl who works there her name is Shirley she is really cool she always make me laugh
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January 2022 by Saias Valdez
Shirley has great costumer service
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December 2021 by Mari Torrez
Not happy when I see employee stealing
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November 2021 by Nader Ibrahim
Good products and prices and shirley’s customer service is beyond exceptional
