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January 2021 by
I have never had a worse experience at a veterinary office than I have had with this one. I was referred to them and established my 2 dogs there. From the beginning it was clear that there is a lack of communication in this office. It took me about 6 attempts to get an appointment scheduled for both dogs. Then, during their appointment the tech had to go back in 2 times to change my bill because it was more than what I agreed on to pay for. THEN, when my old rescue dog needed a refill on her pain control medication we decided to try a new medication, which the doctor prescribed over the phone without seeing her. The new medication did not work and my dog was in significant pain. I left a message for the vet to call me about it and the next day I talked to the office and I was told the dog had to be reexamined. She had just had a complete work up less than a month before. The manager told me they would not prescribe medications to her without seeing her, even though the doctor already had and she unprofessionally tried to tell me about my dogs history when she clearly had no clue what she was talking about and had no clue about the treatment my dog had had there. Let alone what the doctor and I had previously discussed. She could not explain to me what they would do in the new examination that wasn't previously done before or what more they needed. THEN, I was also told that an invoice from my old veterinarian showing he did a heart worm test, it was negative and that I purchased heart worm medicine 3 months ago could not be used for proof that my dog had a heartworm test. I would have to get another test done, BUT they could and did sell me 1 years worth of heartworm medicine without doing the test. This place wants your money and they do not care about you or your animals well being. I had to re-establish both of my dogs with a new veterinarian all while my dog was suffering. I never even got the chance to speak with the doctor about the new pain control medication not working. I HIGHLY recommend NOT taking your pets to this establishment.
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December 2020 by Sherry Johnston
Good food \\u0026 had fun. LOVED the FREE photo booth. Made for a great birthday celebration ?
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February 2020 by Emily Sorenson
This place saved our dog’s life! Our regular vet couldn’t get us an appointment, but Garden Valley got us an appointment first thing in the morning. When it turned out that our Weimaraner needed emergency surgery, they were informative and considerate as we made our decision. Because they couldn’t perform the specialty surgery in-house, they called around to find us great care at reasonable rates. We are so thankful for their knowledgeable staff and their excellent care!
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August 2019 by Ashley Jewell
Absolutely amazing first visit! Our tech and the doc were fantastic. I am so excited to continue care here... and I think Jet is too!
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July 2019 by Alyssa Michelle
This vet is AMAZING! They take time to really explain what the options are and collaborate with me on medical decisions for my puppy. I trust the staff here 100% and my pup loves going to the vet. They make it fear free for both the puppy and the owner and we are both so thankful!
