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January 2024 by Susan Tamlin
I've been getting my nails done here for a few years now. I did take a break after Covid but go every 3 weeks now. I've always had good quality acrylic nails done, just as I've asked them to do. I've had designs a few times and have always been pleased. Back before Covid I had to wait sometimes even with an appointment but this past year they have always been on time with my appointments and I can usually get the time I want by calling the day before. I really appreciate there being a nail spa so close by. They are always friendly to me and I think its worth the money!
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September 2023 by hadley Emmons
What a great afternoon, clean great services can't wait to go back.Services: Polish removal
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August 2023 by Matthew Heiser
Terrible. Checked in at 11:00 and were told to return by 12:15. Came back and waited 20 minutes. We left as we had other obligations later on. The woman was desperate and left customers to track us down after being told we could get in. We reluctantly returned and then proceeded to wait an additional 10-15 minutes. Quality was poor. Child nail painting smudged before we left and wasn’t touched by the child. She was still going to charge $15 for a “design” that was poorly applied stickers. Overpriced and rude service.
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July 2023 by Lady Victoria
The shop wasn't busy when I arrived. My scheduled appointment was on time. My mail tech, (Tula) was wonderful, taking her time with my mani-pedi. She did a wonderful job and my experience was a nice and friendly one. I tried my nails under the heat lamp.After I arrived home I realize that smudged my thumbnail which I guess wasn't completely dry and just a little bit on my middle nail. I called the shop the next morning and they obliged me immediately by repolishing both nails, at no additional cost. I recommend Johnstown Nail and Spa. I am sure that I will visit again in the future.Lady Victoria
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July 2023 by RJ Davis
Came in for a manicure and waited 30 minutes at a station. Nobody said anything. Two people came in after me and were helped right away. Again no communication.
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June 2023 by Taylor Montoya
The man started it and it was good .But then the woman did my design and it looks awful .it’s like she did not even try at all .she rushed and just wanted to get it over with . It looks like a 5 year old painted them .it’s supposed to be a spider web .Services: Acrylic nails
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May 2023 by Tara Roth
Don't bother making an appointment. They get you in 20-30 minutes after the scheduled time or just don't even bother to write your name down. No thank you. My time is more important than that. Gave them a couple chances for redemption. Did not happen.
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May 2023 by Gabriella Orozco
I just moved here a few months ago - and I was desperately looking for a good nail salon that had great customer service, and good shaping. This place amazed me the moment I walked in. The owners are super friendly, and now even greet me by name. I’ve been here maybe 5 times, and each time I walk out, I’m in love with my nails. For those of you who are scrolling the reviews and looking for a new nail salon, please give this nail salon a chance. They’ll amaze you!Services: Acrylic nails
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March 2023 by Vega
The nail tech was creepy. Ok so let me better explain... the nails aren't worth the price first of all. I left without getting the pedi I was going to also have done. When I showed the nail tech a photo of what I wanted, he took my phone and refused to give it back. I had to snatch it when he was not looking. He also kept insisting that I must be underage, I am not sure why. When I explained I have a husband and children, he told me repeatedly that I was lying. When I needed to go wash my hands at the end of all of it, he kept trying to send me to the very back of the building where the employees go instead of allowing me to use the sink that was perfectly fine and meant for customers. I am not sure what the guy's deal was but please do not send minors in alone.Service: Acrylic nails
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February 2023 by Sophia Adams
Appointments are more of a suggestion. We had an appointment and came in 2 mins before our appointment time. Another lady came in with us (walked in at same time). She had a broken nail and no appointment time. They took her for a completely new full set before we got seen. We would have left, but all other salons in the area were booked. They take walk ins above appointments. Do not recommend based on customer service. Nail application is nothing different from any other salon.Services: Kids' manicures
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February 2023 by Denise Alexander
Absolutely love this place! I never have an appointment when I come in, they always accommodate me and do a great job! So friendly, professional and always do a great job! Thank you.Service: Pedicure
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January 2023 by Monique Sandoval
Walked in before and the window says walk ins welcome but they refused to do a full set and pedicure so I went elsewhere. I thought if giving them another chance so I called to make an appointment for my sister and I and was told they would only do one full set for us even though they aren’t busy. Not sure how this place makes any money when they refuse to do anything. Don’t come here. They are rude and pick and choose what they want to do.
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January 2023 by Brittany Arnold
Tim gave me exactly what I wanted, given previous experiences elsewhere of being hassled. This is th4bfirst time in years that I am 100% happy with my results.
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December 2022 by Maggie Abbott-Wills
Poor time management. They do not honor their appointment times. Ivy is unfriendly and has poor customer service skills.
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November 2022 by Sara Creque
I've always loved my nails and the service is great!Services: Gel manicures