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November 2023 by Janay Hatfield
Preston was absolutely amazing. The process was easy to understand and I know we woudl have struggled with all the ins and outs of the technology if he hadn't been so thorough in walking us through each step. I have run it storage facilities. My whole adult wife, and this is by far. The best experience in the most joyful on top of that that I have ever had.I will spread the word
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November 2023 by Amanda Phelps
Great customer service and very secure facility!
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October 2023 by Tamatha Coatney
Since the turn over of name and management it’s like a bad marriage…””divorce time”.What a joke!!! Was there today 10/16/23 to clean out my storage and end this relationship lol and no one was there my family and I were there from 12:30pm till 5pm and no one in the office!! Sad thing is everything was open …where in the heck was the office person ??? Just really unprofessional !!! I’m thankful to be saying goodbye for good! Do not forecast a good future for Lock a way! I do want to add that Preston has been the only professional person with this company and I’ve been renting for 2yrs.
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October 2023 by Bruce Balzer
I work with a lot of storage facilities in my line of work. In my experience, Lockaway Storage has, by far, the best, friendliest, and most accommodating staff that I have worked with yet.The facilities are also high-tech, which is absolutely awesome. They also offer many different locker sizes and great prices!I will be utilizing Lockaway Storage for my storage needs, and I would highly recommend them to anyone looking for a great storage solution.Thank you to your amazing staff, and I look forward to doing business with you!
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October 2023 by Kelli Young
Very helpful, efficient and kind. The initial experience has been great. I have not moved in yet so the condition rating will have to wait but so far, so good/great!
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September 2023 by Demario Mootz
Clean, Convenient, Bluetooth locks and staff is super friendly; definitely recommend this place over any other
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August 2023 by Chris Hardesty
Iv never experienced such an unprofessional greedy company.. they will offer you a rate and adjust it to whatever they feel like billing you. They damaged my property and did not notify me of just cutting my personal lock off my rental unit that I rent from them. I’m sure that Legally they were responsible to make sure I was notified before damaging and or altering my property. I rent and have full legal rights to my unit from what I understand. On top of them looking for any excuse for a tax write off they installed these dumb electrical locks that are connected to an app… you never know who has access to your unit or if it’s actually locked just have to be dependent on the technology they used to drive the rental prices up.. poorly done business stay away from this place. I will be leaving as soon as possible. One last extra expense from this place what a horrid experience. The previous owner was great you cannot even use the garbage anymore. Selfish greedy mega corp. ?
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August 2023 by Gabrielle Eleice
Preston was so nice from Day 1 to the day I moved my stuff out. The only issue I ran into was the app glitching.. and he was there ready to help, so it wasn't a big inconvenience at all. The storage units are very nice and I felt very comfortable and safe leaving my stuff there for months while I traveled. If I ever have to get a sotege unit again I'd come back here simply because of how nice he is, and how pleasant the experience was all together.
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June 2023 by E C
Small facility only one gate. No one shovels snow in winter and they leave no ice melt so you will slip and fall when it snows and ice freezes.
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May 2023 by Rodrick Lucero
Kind, understanding and easy to work with! Units are clean as well. This was the easiest part of the moving experience!
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April 2023 by Stacy Gilmer
Super easy online rental process! The property is clean and well maintained. I'm moving from a different storage place and much prefer Lockaway due to the property layout, driveway slope and ease of renting.
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April 2023 by Adam Kozlowski
Preston was very helpful and friendly! The property was very well maintained and clean.
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February 2023 by Nicole Case
Preston at the front office is absolutely amazing. He always finds a way to help with our units. Also lockaway is affordable, clean and customer service is the best.
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February 2023 by D
Well I went to move in my stuff at night and the electric gate was open the whole time I was there with no staff working how is my belongings safe like that?? Also supposed to have Feb free and see I'm getting charged 12 dollars also I dont thing its rite to get charged 20 extra just to have late access
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February 2023 by Robert Zukowski
Manager was very friendly and helpful. Facility is clean and easily accessible from I-25.
