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March 2024 by Ericha Tow
The new owners and managers here have ruined it.I had an employee snap a gift card about a month ago. I had to pay full price for my meal even though he snap an unused gift card. I left my name and number. I didn’t hear from anyone so I called the store 3 days later. I was told a manager would call me in an hour. That never happened. I went in today to grab something on the way home. I asked the manager if she had any clue of this and asked if she would at least comp $5 off (the gift card that got snapped was $15). She laughed in my face and said “yeah right” with a mouth full of food, stood up and went in the back.
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March 2024 by Front Desk
I worked here for 2 weeks and got a better job and its been a month since I have quit and yet still have not been paid for my hours. They use expired food sometimes and their not the cleanest and also have a manager name Kitsy who is sleeping with on of the employees who always comes in drunk! Also their DM Erica is a joke and has no class what so ever I would suggest to stay away from this Subway and go to another one.
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March 2024 by luna da cat
The service was awesome, the staff were hilarious and super friendly with me and my crazy friends. Wish I got his name so I could give him a shout-out.Kid-friendliness: World teenagers and he was very patient with us as we scrambled to get money and use our coupons that we dropped
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January 2024 by mata boi
I ordered on there mobile app then called to make sure it was done right and still got my order wrong so I called them and they were talking to me like I was stupid and they were rude to me.
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January 2024 by Sara Creque
Great service
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January 2024 by Jane
It's good enough when you're in a hurry. Employees don't listen, despite taking my order and repeating it back to me, it was not the sandwich I ordered when I got home. She is not open during posted hours of operation. Disappointed. Apologies on here aren't good enough nor does it smooth things over. How about making it up to your customers that don't receive the sandwich and quality they paid for. Hold yourself and employees responsible for excellent customer service and quality of the food.
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October 2023 by Tessa Thomas
The health inspector is surely long over due for a visit. Flies in the chicken. Baby high chair was deplorably filthy before new management. Either they hire inept employees or they don’t treat their employees right. Not sure which. Epitome of lack of management accountability under new management. Female manager made a cameo appearance. Seemed that she was absolutely disinterested in doing her job. We just love Johnstown. This is honestly the first business we have had to leave a poor/negative review.
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October 2023 by The Dead Guy Turner
This location is always out of most of the meat and cheese they need to make the sandwiches. Then don't call to notify you. So you just have to go sit and wait, basically just saying that your better off just walking in. Online orders are hit or miss at best. Workers don't want to be there.
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September 2023 by Lay La
If you get the older gentlemen that has glasses down to his nose, RUN!My sandwich was ‘toasted’ at the lowest setting and when I tried to get him to retoast it, HE REFUESED. Horrible experience Johnstown, do better.
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August 2023 by fanny kuehn
This subway is amazing.Great team working.The only thing i wish was better is the line yhere is only one way to get to the first part of the ordering. It gets congested offten.
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June 2023 by Wendy Rockwell
This Subway has the most polite, patient staff. They always get my order right.
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May 2023 by ToeKnee
This Subway is great! Employees are always fun and energetic when I visit!
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May 2023 by Angie Gillum
Ordered online got to store and order wasn't ready. Over 45 minutes to get order. Three footlongs toasted that after they toasted them they were set aside. Cold hard bread now. Ordered at 6:15 got them at 7:07. Ask for money back and to cancel and they didn't know how to do it. Not acceptable!
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March 2023 by Bob V
Great fast service ,sandwiches always look great like a commercial...The young kid with beard awesome, and support staffI about 90% order ahead never have a problem No Parking for customers when employees use the parking lot ....like the big red Dodge ,reallyeee...Put it on the street..Just saying..Parking: Only 7 spaces with 2 businesses...Employees should opt for Street parking and make it easier for customers to park,and disabled patrons also .
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March 2023 by Epic Forts
Good food but atmosphere was bad and