-
July 2025 by James Gullett
Bought a Rock Island M200. The store associate Andre helped me make my purchase and was super helpful and took the trigger lock off so I could check the timing and was very helpful and was knowledgeable. Overall it was a great experience and a friendly experience. It was a great deal and the customer service was top notch. This is why they are my go to place to make my target shooting purchases.
-
May 2025 by julie fierro
Great service!
-
May 2025 by Boyd Chambers
Horrible customer service! Asked for manager and a Hispanic male came up to me I explained the situation and he told me if I didn't like the service to go somewhere else! That is exactly what I will do and what a sad story because I've spent hundreds of thousands of dollars with this company and they will not get another Penny from me.
-
May 2025 by Marie
Purchased several clothing items at closing time so couldn't try them on. Brought them back a few days later with the receipt and one of the sweatshirts wasn't on the receipt! I asked the cashier if they could go look at the cameras from the date and time that was on the receipt and she called the store manager up who had a complete and utter fit that he had to go look up the transaction. It didn't even take 15 minutes for the store manager to come back up to me and tell me that the cashier didn't ring up the sweatshirt so I couldn't return it and they were not returning it to me, which was fine because I'm no Thief but the store manager made me feel like I was the one that did something wrong when it was the cashier that didn't ring the item up, was not my fault and did not deserve the way I was treated! To top that off I had someone following me around the store the entire time. I will never return to the store and I'm so sad because I love Big R and have shopped Big R stores for years! I'm new to the La Junta area And I'm so sad that I was treated the way that I was, I spent thousands and thousands of dollars at these stores and it's sad that they'll never get my money again! The store manager was rude, unprofessional, and acted like I was asking him to give me his first born for him to go look at the cameras and then to come back rude as can be acting like I did something wrong I'm just appalled! I don't recommend this store to anyone and hope they find a new store manager and honestly he should be fired over something like this because they lost a very loyal customer and will be repeating this story over and over to everyone I know who spends a lot of money at their stores too along with my church but I promise they won't after this!
-
February 2025 by The Investigator
I had a great shopping experience at this location. I was having a hard time locating what I was looking for and a nice young man named Bishop took the time to help me.
-
October 2024 by Blessed Youth
Worst Experience I’ve ever had in any establishment TERRIBLE they need all new Employees
-
April 2024 by Lloyd Carpenter
Girls are so nice when you come in. Good selection of just about anything you may need for your home or barn.
-
March 2024 by Timothy Hare
Bought chainsaw stuff.
-
February 2024 by Jim Smith
Employees are very helpful and nice!
-
February 2024 by Kathy Higgins
Good prices and quality on most items. Friendly helpful staff.
-
January 2024 by A G.
I asked the assistant manager for help, he smelled of alcohol, and slurred his words. the other staff member was short and rude with me. I've heard that if you aren't a big buyer or regular customer they are like that. Now I've experienced it.
-
January 2024 by susan wilson
Very helpful and nice people. I will drive the 1/2 hour to shop there again
-
December 2023 by Melany Grinstead
I love Big R! They always have what we need and then some!
-
October 2023 by Your Handyman
Man what a place if u r not dressed like a cowboy or rancher you get judged as a thief. Really every 5 min the same guy kept asking if I needed help. No because I am trying to figure out in my head what I can make work to get my backhoe working until I can order the right bolts from vendor so I just left will drive to tractor supply in Lamar at least there I am treated like a important customer.
-
October 2023 by Douglas McMahon
Love these guys and gals. Awesome store
