The AT&T Store in Lakewood offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. Reviews highlight that service can be fantastic, helpful, knowledgeable, and professional. Specific associates are noted for being super patient, informative, and dedicated, juggling multiple clients while making each customer feel individually assisted. They are described as willing to go the extra mile and providing superior service. However, some experiences mention being treated poorly by management and note that waits can be too long, suggesting a need for more staff. Overall, the store is recognized for associates who are wonderfully helpful and make the process of upgrading or switching phones very easy.
This is our go-to AT&T store - for phones, screen protectors, chargers, etc. They are under new management - and he is awesome - he just relocated from the east coast and really gets it. Definitely recommend giving them another shot if you haven’t been lately.
July 2025
Justin, the new manager of the Lakewood store made upgrading my phone very easy! I was anxious about switching my iPhone 7 and he made the process very easy. Loving my new iPhone 16 E. Thanks Justin!
July 2025
The service was fantastic thanks to Justin F He did everything he could to get me set up and was very informative and had a good personality! Yall are doing great!
