The AT&T Store in Lakewood offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. Reviews highlight that service can be fantastic, helpful, knowledgeable, and professional. Specific associates are noted for being super patient, informative, and dedicated, juggling multiple clients while making each customer feel individually assisted. They are described as willing to go the extra mile and providing superior service. However, some experiences mention being treated poorly by management and note that waits can be too long, suggesting a need for more staff. Overall, the store is recognized for associates who are wonderfully helpful and make the process of upgrading or switching phones very easy.
Beau and Tanner were so helpful! I appreciated their hospitality and made it fun
August 2026
Alex was very well knowledgeable about his job. He wasn't pushing anything and he explained everything thoroughly!! And a pleasure to talk to.
August 2026
Alex was really helpful and friendly in explaining the various options for an i phone upgrade that were available to me. He was able to help set up my new phone for immediate use and quickly answered all my questions. I was very satisfied with my experience and would highly recommend him and the store.
