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March 2024 by Evermore
we were able to locate a battery that was not available at other stores. The service was very professional and we will be coming Back for more supplies.
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February 2024 by Wild Bill Kelso The Driver
So this is the place to get your phone fixed they had exceptional customer in IT service and fixed it my Samsung in under an hour at a reasonable price. This company has really well trained employees that have excellent customer service and I probably wouldn't go anywhere else. The first location I went to didn't have the part but they looked around at stores to find it since I have a slightly older phone and they found the location I went there and the guy just knocked it out for me. You know what it's like when you don't have your phone. And I dropped it and broke my screen and I got it fixed during my work day. As a professional driver it's important to have a phone with GPS on it that works. Trevor the technician at this location knew his stuff and did a great job.
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February 2024 by Michael Nestlehut
Tim was very helpful when helping diagnose my phone repair. Great customer service!
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December 2023 by Scott Sala
We needed a replacement key for our Ford F-150. The price quoted by the dealer was quite high, but they recommended Batteries Plus for the same service, but much more reasonable. Trevor thoroughly explained the process and time involved. As we are nearing the holidays, I have them a mini-loaf of gluten-free banana bread.
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December 2023 by K Boyle
I came in to get my key fob battery changed and they got it done quick as a wink. Andrew & Trevor also helped with a battery charger for my laptop too. It was a quick exchange and I’ll recommend them to everyone I know.
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October 2023 by Matthew Kibler
My car key broke and I called this location to get a new ,Tim W assured me that he could get me a new key today if I get there before 430. I left Vail CO at 315 to get there on time and was met with rudeness and was told he didn't carry my key in stock and he didn't bother to get the details of my car before all of this and now his negligence has stranded me 2 hours away from home. I would give 0 stars if I could.
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October 2023 by Vidal Vazquez
DO NOT BRING YOUR PHONE HERE.. Went in on Monday to get my screen replaced. However they didnt have it in stock. They ordered it and it came in on Wednesday. When I talked to Tim they told me they cannot replace the screen because they dont have the instructions to do so. They had that discussion company wide with samsung two days before Wednesday (Monday). So now I am out of pocket even more money because they are incapable of fulfilling their contracted obligations with the insurance company.
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October 2023 by Eddy Wittry
Brie is a great help and a pleasant help when you need a need a new battery and it installed in your key fob!
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July 2023 by Annie Beland
Excellent customer service and they tried to solve a problem that may have been happening due to the installation of a new battery. Even though I came in right at closing, the sales associate still tried tonhelp even though it was time to close and lock up.
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May 2023 by Natali Rodriguez
2nd time time I go to fix my phone, they were super quick and efficient, great customer services and reasonable price.
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May 2023 by Stephen Ready
This is the 2nd Batteries Plus that I’ve visited (the other is on Cross st in Littleton). Both places have been a surprise. I needed batteries for Key Fobs for 3 different cars. The prices have been super reasonable and come with a lifetime replacement warranty for each vehicles keys. I definitely can replace a battery on my own… but some of these Fobs get a little quirky, and the headache factor is worth $20 to make go away (in my case). They also cut keys with key fobs for older models (like mine tonight).
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April 2023 by JD G.
Everyone was nice and the price seemed perfect. But the actual repair sucks! They likely failed to use and Apple OEM replacement part as my iPad Pro is screen now squishy. As in loose in the casing and doesn't fit the metal frame because it is too small for the original hardware. Saved $100 but it's a failure. Should have gone to Apple.
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April 2023 by Virginia Beske
The rep was extremely helpful and after checking out my car fobs was able to take care of my problem and saved me alot of money. I was very satisfied and always am when I go to Batteries Plus.
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March 2023 by Zachary Juneau
This place is a joke. My wife had her iPhone back glass replaced here and it lasted about a day before she noticed it broken again. Clearly a bad install because the vibration function was also having issues after the repair. They’re refusing to honor their warranty because it’s cracked. So now we’re out over $400 from these crooks.
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March 2023 by Michael Kletter
Never realized that BPB did iPhone screen replacement. When searching on the internet their service came up. Best of all they were open on Sunday and we were able to schedule an appointment on line the night before. The service was great and the price was competitive to others in the area. Actually with the $10 credit if scheduled on line made BPB a little less expensive.
