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February 2024 by Jovan “J”
Never enough tellers but good for being a small branch.
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January 2024 by Lizzie Marquez
they froze my account and instead of helping or giving me solutions they told me to go to open an account at a different bank. Absolutely terrible service.
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January 2024 by Mary Jane Grijalva
This Chase Bank is one of the most nicest one I went to, the employee help me so so much and clear things out. She was such a great customer service and a joy to talk to.
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November 2023 by richard ochoa
Got a crashers check. Very friendly. And great service!
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November 2023 by braden braden
Every staff member of this bank has treated me with respect and excellence. I have never once had an issue.
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September 2023 by Marshall Can
Quick, friendly, excellent service.Drama freeNo issues.I literally handed her a check for deposit and the friendly Teller took it, no problems.Will come back to this location. Centennial location (read my review) is a dumpster ? with horrendous customer service.
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July 2023 by Kimberly Mullinex (SunSet)
OMG the reviews here say it all don't they?? With so much competition in the city these guys need to do better!! My complaint?? Poor customer service and if Chelsea is really the branch manager then the bad reviews are likely warranted . Sad
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June 2023 by Adam Moret
No customer service ever. I have needed to call them three times in the last 4 years. Hung up on at least 5 times and put on hold for 40 minutes another time. Branch was so bad I just left for Wells Fargo.
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June 2023 by Garlin Arnold
Somewhat helpful , but don't appreciate having to pay to cash a check from Chase Bank @ Chase Bank.
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November 2022 by Amanda Lawson
Walked in to open a checking account for my son, 2 bankers just sitting around flirting with eachother and told us they didnt have time to open an account and to make an appointment for layer in the week. The bank was EMPTY. We will be taking him to another bank and will also start migrating our accounts elsewhere.
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November 2022 by Ken Nottingham
They are always so polite, friendly and helpful anytime I go in there
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August 2022 by Chloe Weber
Chelsea helped me out SO much today. After being at a few different branches, on the phone and online for the past week no one else took the time to actually help me. She was so professional, efficient and helpful. Thank you again girl you saved us today.
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June 2022 by Shaun Bedore
Every other time I try to use the ATM at this branch I am unable to deposit or withdraw cash. Being one of the largest financial institutions in the world, you'd think they could afford to keep their equipment up and running. At least there's a branch closer to where I live. This one was Judy convenient as my second job is right across the street.
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March 2022 by efitzger
Michelle Jonas stepped up and helped me unlock and get my business account back up and running when the online team was nowhere to be found. I spent hours on hold over several days trying to unlock my business account with Chase, finally got frustrated enough to make a separate trip into the branch to see if they could help. Michelle was a rock star - she immediately went out of her way to squeeze me into her schedule, and got it all sorted quickly and efficiently. Thanks a million Michelle; you are the reason I kept the account with Chase and didn't simply close it and transfer to another bank! If any higher ups at Chase are reading this, bump Michelle up a level in your corp as she's a valuable asset to your company.This would be a five star review but the online and over the phone support from Chase was a complete waste of my time. If I can't work with people like Michelle, I'll drop my account in hot second! Michelle gets 5+ stars, online team and phone support gets 0 stars!
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March 2022 by Melissa Timmons
The teller double charged my account on accident, but I don't get to get it refunded. Associates need to learn how to do their job correctly, this is ridiculous.
